Windows 10: Microsoft 10 MAIL change username on email account settings

Discus and support Microsoft 10 MAIL change username on email account settings in Windows 10 Software and Apps to solve the problem; The Microsoft 10 Mail app (Not Outlook) [ATTACH] In mail settings, the user name is greyed out and has the wrong data (see above). I changed my email... Discussion in 'Windows 10 Software and Apps' started by reluctant geek goddess, Jan 14, 2019.

  1. Microsoft 10 MAIL change username on email account settings


    The Microsoft 10 Mail app (Not Outlook)

    Microsoft 10 MAIL change username on email account settings c9a26ef5-a9ba-4c2b-b155-5f77cf701601?upload=true.jpg

    In mail settings, the user name is greyed out and has the wrong data (see above). I changed my email address for privacy to say fake.

    HOW DO I correct the user name there in that box without deleting the whole email account and losing my documents?

    The Windows 10 Mail app keeps telling me my password is wrong, but it is the USER name of the email address that is wrong.

    I reset the app and that did nothing to correct anything. Advanced settings does not let you change the user name info, either.

    There should be a work around somewhere.



    Reluctant geek goddess

    :)
     
    reluctant geek goddess, Jan 14, 2019
    #1
  2. CeeBee Win User

    Mail App - Cannot set up 'Other account POP, IMAP'


    Hi, my first post on the forum - can someone help?

    I can't see how to set up 'Other account POP, IMAP' in the Win 10 mail app - or rather I can see how to set up accounts and either the app is faulty or I must be missing something, because I've tried using the advanced settings as recommended in the Ten Forums tutorial on the mail app (Mail app - Add or Delete Account in Windows 10 - Windows 10 Forums) but I don't see anywhere to put the actual email address for the account I'm trying to set up.

    Likewise if I do it step by step setup from the 'Other account POP, IMAP' link in setup although I can put the email address in this eventually gets overwritten by my username when setup is finished - I have my own domain and my hosts username format is totally different to my email address - e.g. the mail format would be 'someone@mydomain.com' whilst the username would be in the format 'mydomain.com_someone' - the app appears to assume that mail address and username are going to be the same as when setup is completed the app shows my username as my email address. I've set up an ActiveSync account fine but I'm stumped on setting my personal mailbox up.

    I'm probably being stupid, but any help/advice please? Thanks.
     
    CeeBee, Jan 14, 2019
    #2
  3. city Win User
    Mail App - Cannot set up 'Other account POP, IMAP'


    It seams now that it is working, since this week an update rollup for Windows 10 is available. Now there is a field for setting the email address.
     
  4. Microsoft 10 MAIL change username on email account settings

    Can't change the username for logging in to my Windows 10 mail account

    Hi Jan,

    We need to do further investigation so that we can identify the cause of the issue. We suggest that you try to delete the account from the Mail first and re-add it and see if it helps. Visit the following support articles below on how to delete and add accounts
    in Mail:


    Looking forward to your response.
     
    Radney Dri, Jan 14, 2019
    #4
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Microsoft 10 MAIL change username on email account settings

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