Windows 10: Microsoft 365 fail

I have auto renew for my home system laptop which paid in 9/22. When I log in its no longer working for Word, Excel, etc. I have tried all I know and cannot seem to find a way to get in touch w/ MS. Can anyone here help? I even bought a new subscription, but it still won't work. Thanks

:)

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Paying for Microsoft 365

Credit card seems to be required (but can be expiring soon, or auto-renewal can be canceled immediately):

Credit card required for Office 365 – why?


It may be possible to conduct the purchase (cheaper) by some other means elsewhere:

6 steps to saving on Microsoft 365 renewals or first purchase

 

New Microsoft 365 Current Channel v2007 build 13029.20344 - August 11

Source:

• https://docs.microsoft.com/en-us/off...2007-august-11
• What's new in Microsoft 365 - Office Support

Latest Office Updates for Windows

How to Check for Updates in Office 2016 and Office 2019 for Windows