Windows 10: Microsoft Account Locked 35 Days Now. No help from a real person, tell me to fill out...

Discus and support Microsoft Account Locked 35 Days Now. No help from a real person, tell me to fill out... in Microsoft Windows 10 Store to solve the problem; Account locked suddenly 35 days ago. Filled out account recovery and reinstatement forms. Had this account since 1999, can't access emails, microsoft... Discussion in 'Microsoft Windows 10 Store' started by KatherineParsons, Sep 8, 2021.

  1. Microsoft Account Locked 35 Days Now. No help from a real person, tell me to fill out...


    Account locked suddenly 35 days ago. Filled out account recovery and reinstatement forms. Had this account since 1999, can't access emails, microsoft 365, xbox live, skype, NOTHING. No tech support can help, says its a security issue. I do no know what else to do, have filled out account recovery forms 6 times now and I get no response back. This is absolutely crazy. I have personal emails, business emails, tax information, and accounts that I need my email for. Anybody else have any clue what to do? Know anyone personally that works for Microsoft Security team to help fix this? reference numb

    :)
     
    KatherineParsons, Sep 8, 2021
    #1
  2. Brink Win User

    Microsoft: Additional steps to help keep personal information secure


    Source: Additional steps to help keep your personal information secure - Microsoft on the Issues
     
    Brink, Sep 8, 2021
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Sep 8, 2021
    #3
  4. Microsoft Account Locked 35 Days Now. No help from a real person, tell me to fill out...

    Unable to update Microsoft account personal info. Can't use the Store with error: "Your account is missing some key info"

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with editing Microsoft account and accessing Windows Store, we will help you with this issue.

    I suggest you to try the below and check if it helps.

    Step 1: I suggest you to log-in Live.com/ Outlook.com from the Microsoft account you are facing issue with.

    Try to edit your personal information from the browser and check if the issue persists.

    If the issue still persists,

    Step 2: I suggest you to log-in to your user account from different browser on different browser, try to edit your personal information and check if the issue persists.

    Step 3: If the issue still persists, I suggest you to run Microsoft account troubleshooter.

    Link: Microsoft
    Account troubleshooter


    The following issues are checked by the Microsoft Account Troubleshooter program:
    • Corrupt Microsoft Account settings
    • Can’t connect to the sync service
    • Problems with Microsoft account Policy
    • Microsoft Account required
    • Connection issues due to proxy or certificate issues
    • Problem with system registration
    • Signed in with a guest account, or Roaming User Profiles enabled
    • You are not connected to the Internet
    • Proxy Settings
    • You have reached your daily sync quote
    • Sync your settings is turned off
    • Check system not activated.

    Hope it helps. Try the above and reply to the post with an updated status of this issue, we will be happy to help you further.
     
    Deepika Gowda, Sep 8, 2021
    #4
Thema:

Microsoft Account Locked 35 Days Now. No help from a real person, tell me to fill out...

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