Windows 10: Microsoft account logon problem

Discus and support Microsoft account logon problem in Windows Hello & Lockscreen to solve the problem; Used my laptop on Friday no problem, but today when I tried logging on it said it was an incorrect password. I double checked e-mail and password, Caps... Discussion in 'Windows Hello & Lockscreen' started by DougGow, Dec 6, 2020.

  1. DOUGGOW
    DougGow Win User

    Microsoft account logon problem


    Used my laptop on Friday no problem, but today when I tried logging on it said it was an incorrect password. I double checked e-mail and password, Caps Lock was off and language was EN. Went onto my ipad and had no difficulty accessing my Microsoft account, so whilst on there I changed my password, but I am still unable to logon on my laptop. Any ideas?

    :)
     
    DougGow, Dec 6, 2020
    #1
  2. ADDIE
    Addie Win User

    Cannot link/add my Microsoft Account to Local Account

    Hello Ken,

    Im using Win10 Build 1607 with all latest update.

    I also run all related troubleshooters:
    • Windows Update
    • Store Apps (says i have to login in my microsoft account but thats the problem, i can't)
    • Microsoft Accounts

    No Problem found. Also the suggestions from Microsoft didnt helped.
     
    Addie, Dec 6, 2020
    #2
  3. PARTH P PATEL
    Parth P Patel Win User
    Microsoft Live logon requirement

    Hi Tom,

    Thank you for posting on Microsoft Community. I understand the inconvenience you faced. I will certainly help you with this.

    I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

    • Are you referring to Microsoft User account by saying Microsoft Live logon?
    • Have you created any Microsoft User account on your PC?


    If you don’t want to use Microsoft User account, you may use local User account for log-in. To do so, kindly follow the below given link:

    http://windows.microsoft.com/en-in/windows-10/create-a-local-user-account-in-windows-10



    to automatically log-on, I suggest you to follow the below given steps and check if issue is resolved:

    • Press Windows key + R to open Run.
    • Type netplwiz into the Run bar and hit Enter.
    • Select the User account you are using under the User tab.
    • Uncheck "Users must enter a user name and password to use this computer" checkbox and click on
      Apply.
    • Sign-out and sign-in again to check if issue persist.


    Please post back with the results and the information asked, we will be glad to assist you further.

    Thank you.
     
    Parth P Patel, Dec 6, 2020
    #3
  4. GTADAMSESQ001
    gtadamsesq001 Win User

    Microsoft account logon problem

    Microsoft Account Logon

    I just upgraded from Windows 8.1 to Windows 10. I previously had two Windows accounts; my Microsoft Account and a Local Account.
    I decided to only use the Microsoft Account and deleted the Local Account (at least I thought I deleted it).
    I have the computer set up to bypass the logon screen, however, when I restart the computer the logon screen shown no picture; "George", and says “The user name or password is incorrect. Try again.” When I click OK, it shows two logon options in the
    bottom left corner; one for my Microsoft Account (showing my picture and "George Adams", and one below it with no picture for "George", which I presume is a Local Account.
    Apparently there is something in the Registry that shows that a Local Account still exists.
    How do I get this Local Account completely deleted so the logon will only recognize my Microsoft Account?
     
    gtadamsesq001, Dec 6, 2020
    #4
Thema:

Microsoft account logon problem

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