Windows 10: Microsoft Account Password Reset

Discus and support Microsoft Account Password Reset in AntiVirus, Firewalls and System Security to solve the problem; I tried to rest my Microsoft Account password, clicked "Forgotten your password" and obtained a code by email. Used this to reset my password, and it... Discussion in 'AntiVirus, Firewalls and System Security' started by Davy1950, Dec 26, 2019.

  1. Davy1950 Win User

    Microsoft Account Password Reset


    I tried to rest my Microsoft Account password, clicked "Forgotten your password" and obtained a code by email. Used this to reset my password, and it seemed to be accepted. when I then tried to sign in it says " We'll need your current Windows password one last time", but then says I've entered the wrong password. This has happened about 6 times in a row? Any ideas anyone

    :)
     
    Davy1950, Dec 26, 2019
    #1
  2. P4-630 Win User

    How to reset Windwos 8 Password?

    http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

    • If you've forgotten your Windows password, there are several ways to retrieve or reset it:
      • If your PC is on a domain, your system administrator must reset your password.
      • If you're using a Microsoft account, you can reset your password online. ...
      • If you're using a local account, use your password hint as a reminder.
     
    P4-630, Dec 26, 2019
    #2
  3. Microsoft Account Password Reset

    Thanks for the reply, but it does not help me. The website does not proceed past step 4. After entering the security code, the website does not proceed to step 5. It does not give an error message, it simply greys out the next and cancel buttons and hangs
    indefinitely.

    Reset your password

    If you can't remember your password, follow these steps to get into your account.

    • Go to the Reset your password page.
    • Choose the reason you need your password reset, then click Next.
    • Enter the email address you used when you made your Microsoft account. This could be any email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com.
    • Enter the characters you see on the screen (this lets us know you’re not a robot), then click Next.
    • If you've added security info to your account, we'll send a one-time code to the alternate phone number or email address you gave us. After you enter that code on the next screen, you'll be able to make a new password.
    I'll try your "Get account help by email" suggestion and post the solution here when I've found one.
     
    Donovan de Swardt, Dec 26, 2019
    #3
  4. Microsoft Account Password Reset

    Issues while resetting Microsoft account password

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while resetting the password for your Microsoft account.



    As you have that after entering the code it asks you to enter the current password, I would suggest you to try the following steps and see if that helps.

    1. Try resetting the password using in-private browsing. If you are using Edge or Internet Explorer press,
      Ctrl + Shift + P to open Private tab. If you are using Chrome, press
      Ctrl + Shift + N.
    2. Try clearing Cookies and Cache of the browser. Refer the article

      Delete and manage cookies
      . To clear Cookies in Edge follow the steps mentioned below.


    • Open Microsoft Edge and go to
      Settings and more
      > Settings > Privacy & security.
    • Under Clear browsing data, select
      Choose what to clear.
    • Select the Cookies and saved website data check box and then select
      Clear.


    If the issue persists, please get back to us with the details of the troubleshooting steps to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Dec 26, 2019
    #4
Thema:

Microsoft Account Password Reset

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