Windows 10: Microsoft account recovery

Discus and support Microsoft account recovery in Microsoft Windows 10 Store to solve the problem; When I reset my pc, I was unable to re download the Minecraft for windows ten, even when logging in with the same account that I had used to purchase... Discussion in 'Microsoft Windows 10 Store' started by Slayer2267, Jul 10, 2020.

  1. Microsoft account recovery


    When I reset my pc, I was unable to re download the Minecraft for windows ten, even when logging in with the same account that I had used to purchase it. I am unable to download it from the microsoft store because it says I have not purchased it, even though i had, on the same account. What can I do to recover my account? I have the email and password associated with the account, and I know the accounts username and password.

    :)
     
    Slayer2267, Jul 10, 2020
    #1

  2. Recovery and account

    Hi Sarang,

    We appreciate you for being a part of Windows 10.

    I understand that you have upgraded to Windows again after performing reset.

    Have you tried to restart the system again to check whether the Windows 10 is downgraded to previous version?

    I suggest you to follow the below steps and check if it helps.

    Step 1:

    As the Windows 10 creates the new user account automatically, I suggest you to run the Microsoft account troubleshooter and check if it helps.

    Refer to the following link to download and run the
    Microsoft Account troubleshooter:

    Microsoft Account Troubleshooter

    http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

    Step 2:

    As you have linked your Microsoft account in Windows 10, I suggest you to switch back to the local account if you wish.

    How to switch to a local account from Microsoft account.


    • Press “Windows + I” keys to open settings (When you get the error “Critical error-start menu and Cortana not working”).

    • Select Accounts.

    • On the right side, it will show your current account with an option "Switch to a local account”.

    • Select “switch to a local account” and follow the steps to switch your Microsoft account into a local account. Once this is done your Microsoft account is safe and not linked with that computer anymore.
    Note:


    • You may not delete the recovery drive, as it will help you to recover the Windows in future if the Windows is not working properly.

    • If you are using Microsoft account to login to Windows 10, there is no option to disable the password and sign in to Windows 10 directly without entering password. If you are using Local account to login to Windows 10, you can
      disable the password and sign in to Windows 10 directly without entering password.
    Reference: Please refer to the below article and check if it helps.

    Recovery options in Windows 10

    http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

    I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Jul 10, 2020
    #2
  3. huffman Win User
    Microsoft Account Recovery

    It seems every time I have to go some place requiring my Microsoft Account, I have to verify and then wait for what seems like forever. Here are the steps I use to recover my account and the issues I am having problems with:

    After entering my user name and password, I get a window for Verifying:


    Microsoft account recovery [​IMG]

    Here I click on "Verify" and get a new window.

    Microsoft account recovery [​IMG]

    I selected "I don't have these any more" and get the next page.

    Microsoft account recovery [​IMG]

    The top email was correct so I entered a contact email and the next step is where I get stuck.
    I would have entered "RVkWp SKY3S" Note the caps and small letters.
    After clicking next I get a red note saying it was not entered correctly. I must have tried this 20 times and it always indicates it was entered incorrectly.

    I sure could use some advice.

    Thank you.
     
    huffman, Jul 10, 2020
    #3
  4. Vesao Win User

    Microsoft account recovery

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Jul 10, 2020
    #4
Thema:

Microsoft account recovery

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