Windows 10: Microsoft Account Verification I cant find any human assistance for my account

I am having the worst time trying to verify my account and due to Microsoft's abysmal technical support I have been cycled through continuous circles never getting the help i need here. I also have exhausted the 2 attempts given to try and verify my account. I've had to make this new account to even ask this question. the questions it had me answer were about a Skype account I never use and the same goes for my Hotmail. please for Christ sake can I get a real person to talk to before I lose my mind.

:)

 

email account hacked. please help

Then I suggest you use it.

 

microsoft account verification

Hi Cis,


Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

The issue could be due to some suspicious activity on the computer. I would suggest you to try the steps from the following link and see if that helps.

About two-step verification

http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further.

 

Account verification when overseas

Hi Thomas,

One way I see around this is by using the Microsoft Authenticator App on another device which you could possibly bring with you. This app is very easy to use and requires you to enter a code into the app to prove it's really you. It's available on the App
Store and Google Play.

Or as you suggested there is a way to turn off two-step verification on your Microsoft account. This would make your account more vulnerable but if you're willing to take the risk then it's pretty easy. Just head over to microsoft.com and sign into your
account. Click your profile picture and select "My Microsoft Account". Now choose "Security" at the top and "More Security Options". Microsoft has a useful article on this here: https://support.microsoft.com/en-gb/help/12408/microsoft-account-how-to-use-two-step-verification
. Now follow the steps to turn off two-step verification.

Hope this helps,

Sam.