Windows 10: Microsoft account won't Sync to pc

Today i got back my laptop from having it fixed where the people who fixed it had to erase everything off my laptop, to where i have to redownload everything i had on it, and i tried to sync my microsoft account to my laptop, but it won't sync, i went to settings on my laptop, then went to where it says to sign in with a microsoft account, because when the people who erased everything from my laptop, it also signed me out of my Microsoft account, so when i tried to sign in, i put in my email address that i used, it accepted it, then it asked for my password, i typed it in and it accepted it, but it asks me to type it in once more, the same exact password, but it says that the password is wrong, although it's the same one that i typed in with the first time, and i tried to sign in multiple times, i even made sure i spelled everything correctly, but it still said my password was wrong, i even capitalized the letters that needed to be capitalized, and it still didn't work.


Is there a way to fix this problem or do i have to make a whole new Microsoft account?

:)

 

Microsoft Account not syncing WP8.1

Hi Michael,

We suggest that you manually sync your Microsoft account by following these steps:

• Go to Settings.
• Tap email + accounts.
• Tap and hold your Microsoft account.
• Tap sync.

Check also if you have the correct date and time set on your phone.

Let us know the results.

Regards.

 

Microsoft Account and Syncing


Not sure what else to suggest but since you mentioned it, try variations of the sync settings on your W8.1 phone. It is just possible that this is causing some confusion with your Microsoft account and the W10 settings.

 

Microsoft Account and Syncing


Hi Everyone

I have just discovered the sync settings in Windows 10 and found out about how I can sync my settings and themes (which I am particularly interested in) I had the settings enabled with my computer and surface also with my existing Microsoft account signed in but the themes haven't seemed to sync.

I have read that this can sometimes be fixed by signing in and out but would I have to do this in a specific order? Is there a troubleshooting method I could try? I have also signed into another Microsoft account one before but I doubt it affects this.

Would this be because I have to have the exact same theme installed on both computers?

I would also like to try first the options that don't involve resetting my PC etc since I have apps/games that I have configured with my own settings and I don't want to reconfigure them all again.

Finally I also have OneDrive signed into both PC's, so I guess what I am really looking for is just a troubleshooting list to go through to see if I can sync themes.