Windows 10: Microsoft Account

Discus and support Microsoft Account in Windows Hello & Lockscreen to solve the problem; I have a new HP computer with windows 10. I can sign in fine using a local account. When i try to switch to the microsoft account log-in it NEVER has... Discussion in 'Windows Hello & Lockscreen' started by MaryBan, Sep 11, 2019.

  1. MaryBan Win User

    Microsoft Account

    I have a new HP computer with windows 10.

    I can sign in fine using a local account. When i try to switch to the microsoft account log-in it NEVER has the correct password so i click "forgot password". I then create a new one.

    Which gets me past the first sign-in box.

    Then this comes up:

    Sign into this computer using your Microsoft account

    Next time you sign into this computer, use your Microsoft account password or Windows Hello, if you've set it up.

    We'll need your current Windows password one last time.

    So i enter the password i just did on the previous screen and i get

    The password you entered for your device is incorrect. Please try again.

    And yes, i am typing the password in correctly. I have now done this at least a dozen times over a week and just cannot get into the Microsoft account on the computer - yet - the new password works find to log me in to this microsoft account to post this.


    MaryBan, Sep 11, 2019
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      net user test /del
    Vesao, Sep 11, 2019
  3. Edge Search Does Not Permit Change of Region

    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
    hurricane51, Sep 11, 2019
  4. Addie Win User

    Microsoft Account

    Cannot link/add my Microsoft Account to Local Account

    Hello Ken,

    Im using Win10 Build 1607 with all latest update.

    I also run all related troubleshooters:
    • Windows Update
    • Store Apps (says i have to login in my microsoft account but thats the problem, i can't)
    • Microsoft Accounts

    No Problem found. Also the suggestions from Microsoft didnt helped.
    Addie, Sep 11, 2019

Microsoft Account

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