Windows 10: Microsoft Acct login as Laptop login - Problems

Discus and support Microsoft Acct login as Laptop login - Problems in AntiVirus, Firewalls and System Security to solve the problem; I have an older laptop that has not been used in a few years that needs to get back into service. Password was lost. I reset the MS account login... Discussion in 'AntiVirus, Firewalls and System Security' started by HannahBradford, May 9, 2019.

  1. Microsoft Acct login as Laptop login - Problems


    I have an older laptop that has not been used in a few years that needs to get back into service.


    Password was lost.


    I reset the MS account login pass word through the process on the laptops log in screen.


    I can log into the MS acct on a different computer just fine but when I finish the reset process and click the "sign in' link on the laptop and it takes me back to the laptop log in screen and enter the new password it says its not valid.


    All the MS account help links lead to infinite machine loops or broken links and I cant get to to a human

    :)
     
    HannahBradford, May 9, 2019
    #1
  2. Hübie Win User

    Login problems

    I can´t login in the betaforum. I think it´s a problem with a char in my nickname "ü".
    WTF??? Any advice?


    bye Hübie
     
    Hübie, May 9, 2019
    #2
  3. Microsoft Login

    Hi Gourmage,

    Thank you for posting in Microsoft Community.

    I suggest you to perform Safe Mode with Networking and then try to change the password.

    Method 1: Safe mode.

    Please follow below steps:


      • Click on power button at left bottom corner, press and hold
        Shift key and click on Restart.

      • Click on Troubleshoot.

      • Click on Advanced options.

      • Click on Startup Settings.

      • Click on Restart.

      • Login to Microsoft Account and create a new administrator account.
    If you’re not able to login using Microsoft account then refer to below steps and check if it helps.

    Method 2:
    Activate Inbuilt Administrator Account.

    Follow the below steps:


      • Click on power button at left bottom corner, press and hold
        Shift key and click on Restart.

      • Click on Troubleshoot.

      • Click on Advanced options.

      • Click on Command Prompt and enter following command.

        net user Administrator /active:yes
    Now reboot your system and login to inbuilt admin account and try to reset password for other account. Once you reset password login to other account and to deactivate inbuilt admin account enter following command in elevated command prompt.

    net user Administrator /active:no

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Anil Madishetty, May 9, 2019
    #3
  4. Arun B J Win User

    Microsoft Acct login as Laptop login - Problems

    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, May 9, 2019
    #4
Thema:

Microsoft Acct login as Laptop login - Problems

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