Windows 10: Microsoft ACPI Compliant Control Method: What has to do with battery?

I bought for second time a battery replacement for my old laptop (2012). I don't know how exactly works laptop's battery market but it wasn't a original one. The battery brand is "Green Cell" and the model "PT6V8"
After 2 months of using that battery I notices various issues and often crashes (suddenly shutdowns) even when the laptop was plugged in. When I removed the battery everything returns to normal functioning. I complaint to the seller and his answer was to uninstall that software device (Microsoft ACPI Compliant Control Method).

Do you agree with this suggestion?

:)

 

Missing microsoft acpi-compliant battery control method

Hi Francis,

Microsoft ACPI-Compliant Control Method Battery is a driver needed by Windows to communicate with your hardware. To troubleshoot the issue, follow the steps below:

• Remove the charger from your computer, then restart your device.
• After your computer restarts, plugged in your charger. Check if the driver needed automatically reinstalled and addressed the issue.

Kindly send us a screenshot of your device manager, to provide your better assistance on addressing the issue. To send a screenshot, follow the instructions provided by
Shawn 'Cmdr' Keene [MVP] on this
Forum Article.

• Go to Device Manager > Expand Batteries.
• If you can see Microsoft ACPI-Compliant Control Method Battery, double-click then screenshot the General tab.

Keep us posted with the result.

 

Missing microsoft acpi-compliant battery control method

Hello! I am missing the driver Microsoft ACPI-compliant battery control method. This makes my computer shut down when I remove the charging cable or shows Battery charge level to be "0%". Help?...

 

Microsoft ACPI Compliant Method Battery

Accidentally , I uninstalled "microsoft acpi compliant control method battery" from Acer Aspire R-14. Now I'm unable to install it because I don't have its setup.

So please help me !!