Windows 10: Microsoft apps are not saving my logins anymore

Discus and support Microsoft apps are not saving my logins anymore in Windows 10 Customization to solve the problem; After updating Windows 10 a few weeks ago, all my default folders links including Documents, Desktop and Download were changed to a default user folder... Discussion in 'Windows 10 Customization' started by Batiri, Apr 4, 2020.

  1. Batiri Win User

    Microsoft apps are not saving my logins anymore


    After updating Windows 10 a few weeks ago, all my default folders links including Documents, Desktop and Download were changed to a default user folder which Windows could not access I do not know why or how. Anyway after searching the internet I fixed that by resetting their links back to the right folders. Properties => Location => Restore Default

    Problem is, after that event non of Microsoft apps including Skype, One Drive and Visual Studio keep me logged in. I have to login to each one of them after every shutdown.

    My guess is that the folder where Windows keeps information related to logins has a wrong link as well, but I do not know where that is or how to reset that too.

    How can I fix this?


    Windows Version: 1909 Build 18.363.720

    :)
     
    Batiri, Apr 4, 2020
    #1

  2. Microsoft Login

    Hi Gourmage,

    Thank you for posting in Microsoft Community.

    I suggest you to perform Safe Mode with Networking and then try to change the password.

    Method 1: Safe mode.

    Please follow below steps:


      • Click on power button at left bottom corner, press and hold
        Shift key and click on Restart.

      • Click on Troubleshoot.

      • Click on Advanced options.

      • Click on Startup Settings.

      • Click on Restart.

      • Login to Microsoft Account and create a new administrator account.
    If you’re not able to login using Microsoft account then refer to below steps and check if it helps.

    Method 2:
    Activate Inbuilt Administrator Account.

    Follow the below steps:


      • Click on power button at left bottom corner, press and hold
        Shift key and click on Restart.

      • Click on Troubleshoot.

      • Click on Advanced options.

      • Click on Command Prompt and enter following command.

        net user Administrator /active:yes
    Now reboot your system and login to inbuilt admin account and try to reset password for other account. Once you reset password login to other account and to deactivate inbuilt admin account enter following command in elevated command prompt.

    net user Administrator /active:no

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Anil Madishetty, Apr 4, 2020
    #2
  3. Arun B J Win User
    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Apr 4, 2020
    #3
  4. Microsoft apps are not saving my logins anymore

    Microsoft Wordpad Missing Docx Save Type

    Hi Mark,

    Updated WordPad versions cannot save files in .doc or .docx format anymore, unlike the previous versions. For us to convert the .txt file to .docx format, we suggest that you follow these steps:

    • Right-click on the .txt file. Select Open with, and then click on
      Choose another app.
    • How do you want to open this file? window will pop up. If you can't see the
      Word app from the list of options, click on More apps, and the select
      Word.
    • The document will now open in Word app. Click on File tab.
    • On the left pane, select Save As.
    • On the right pane, select Word Document (*.docx) from the drop down box.
    • Click on Save button.

    Let us know if the steps above helped you to resolve your concern.
     
    Janeane Cru, Apr 4, 2020
    #4
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Microsoft apps are not saving my logins anymore

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