Windows 10: Microsoft apps can't connect to internet but third party apps can

Discus and support Microsoft apps can't connect to internet but third party apps can in Windows 10 BSOD Crashes and Debugging to solve the problem; Microsoft store, feedback center, tips, and even edge are unable to connect to the internet it would seem. Internet is working, opera browser is... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by gyaaneabe, Apr 10, 2020.

  1. gyaaneabe Win User

    Microsoft apps can't connect to internet but third party apps can


    Microsoft store, feedback center, tips, and even edge are unable to connect to the internet it would seem. Internet is working, opera browser is working fine, as well as discord and steam. Under my networks tab it says I'm connected to the internet and everything. Don't know if its related but windows updates are stuck on pending, I tried manually installing them but it did not fix the problem. Don't know exactly how long this has been the case, as I don't use any of the apps mentioned above normally.

    :)
     
    gyaaneabe, Apr 10, 2020
    #1

  2. microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Apr 10, 2020
    #2
  3. Apps from Windows store 10 do not connect to internet

    Hi,

    Thank you posting on Microsoft Community.

    I would suggest you to provide some information to help you better.

    • Are you able to connect to internet and browse?
    • Is this issue specific to Windows Store apps?
    • Are you facing this issue in Local account or Microsoft account?
    Let's try the below Steps and check if it helps to resolve the issue.

    Step 1: If installed from the Windows store try to run a
    Windows Store app troubleshooter
    and check.

    Refer:
    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps


    If the issue doesn’t resolve then try next step.

    Step 2: Run inbuilt Internet connection troubleshooter
    and Network Adapter troubleshooter

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Internet Connection troubleshooter
    • Also run the Network Adapter troubleshooter and check if the issue resolves.
    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Apr 10, 2020
    #3
  4. Microsoft apps can't connect to internet but third party apps can

    Apps don't connect to Internet

    Hi Manuel,

    Thank you for posting in Microsoft Community.

    Sorry for the inconvenience caused to you.

    This usually occurs if you have connected to a proxy server or date and time is not set correctly according to your time zone. Let's try the following methods to fix this issue.

    Step 1: Check if the
    proxy server is enabled. If yes, I would suggest that you disable it.

    Follow the given below steps:

    • Click the Gearbox (settings)
      at the top right corner in Internet Explorer.
    • Click on Internet Options and select
      Connections tab.
    • Click on LAN settings and uncheck the box next to “proxy server for your LAN”.
    • Click OK to save and close the window.

    Step 2: Check if the date, time and time zone are set according to your time and time zone.

    The store app uses https instead of http which is used by other apps, so in order for the SSL handshake to proceed, the clock on the client and server needs to be correct.

    Follow these steps to set the date and time:

    • Press Windows key and type “Date and Time” in the search bar.
    • Click Change date and time button (To change the time zone click on time zone tab).
    • Click Apply and OK to save the date and time.

    Hope this will help you. Keep us posted with the status of the issue. We’ll be glad to assist if you need further assistance.

    Thank you.
     
    Azaruddin Syed, Apr 10, 2020
    #4
Thema:

Microsoft apps can't connect to internet but third party apps can

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