Windows 10: Microsoft Apps Not Opening And Showing Not Connected To The Internet

I noticed it 4 days ago, most of Microsoft apps are not working. This includes Microsoft Store, OneDrive, Windows Updates, Feedback Hub, Cortana, Xbox, Windows Defender. It gives the following error code on Microsoft store "Code: 0x80072F30". Other places it just says unable to connect to the internet.

I tried some of the available solutions found on the internet, mostly from Microsoft Communities. I contacted support and they told me last option is to do a custom installation. Which should fix most issues but I have a lot of apps installed and a lot documents on the drive. It would take quite a while for me do make a backup of those. So I was looking for a solution without custom installation.

Things that I changed so far that could be the reason:

1. 
   Changed DNS address, it was set "Obtain DNS Server address automatically". I changed to Google DNS (8.8.8.8). Later I again set it to "Obtain DNS Address automatically"
   
   
2. 
   Changed region. I wanted to change the keyboard to English UK, it was in English US. But for some reason the UK keyboard wasn't showing up. So I changed Region To English UK to get it. Then changed region back to English US.
   
   
3. 
   I have two internet connections and sometimes I swap between them. They have different IPs (from 2 different ISPs). I don't know if this can be the reason or not
   

Things that I have tried so far:

1. 
   Clicked Reset From App settings for MS store
   
   
2. 
   Typed "wsreset.exe" in run and waited till MS store automatically turns on
   
   
3. 
   Ran sfc/ Scannow on cmd (as Admin)
   
   
4. 
   Put Region back English UK and tried resetting Time and Region
   
   
5. 
   Did a Windows upgrade using media creation tool without removing apps and files
   

My System:
Windows 10 Build 2004
Last clean install I did was back in 2017, December when I first bought the machine.
Ryzen 7 1700, Rx 580 8GB, 32 GB RAM
256GB SATA SSD (Windows and other apps), 2 TB HDD

submitted by /u/Shahriyar360
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:)

 

Microsoft Store opening- Internet connection problem error code 0x80072efd

Hi Syed,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you with accessing Microsoft Edge and Windows Store with error: 0x80072efd, we will help you with this issue.

• Do let us know if you are using wired/ wireless internet connection on your device?

I suggest you to try the below and check if it helps.

Step 1: Use
Internet Connection Troubleshooter.

Internet Connection Troubleshooter find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to clear cache and cookies from the Microsoft Edge browser.

Steps:

• Open Microsoft Edge, click on
  More Action at the right top corner.
• Click on Settings, click on
  Choose what to clear under Clear browsing data.
• Select the Browsing history, caches and cookies and hit
  Clear.
• Close the browser and try to open it again.

Step 3: Run WSReset.exe .

• Press Windows+R key to open Run box
• Enter wsreset.exe in the Run command and then tap or click
  OK.
• Restart your computer and check.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

edge will not open and no internet connection

Hi,

This issue happens due to network privacy settings, antivirus settings, or an incompatible network driver. For us to troubleshoot this issue, we suggest that you follow the steps given on this article:

Fix network connection issues in Windows 10.

Also, we suggest that you reset Microsoft Edge by following these steps:

• Click on Start.
• Type Apps & features, and then press Enter.
• From the list of apps, look for Microsoft Edge, and then click on it.
• Click on Advanced options link.
• Click on Reset button.
• Click on Reset button again to confirm.

Let us know how it goes.

 

taskbar network connectivity icon not showing connected but internet

Hi, you could start by running through the ideas here and posting the result of each:
Wireless network shows Not Connected but internet works [STEP-BY-STEP GUIDE]

History: (usually omitted by posters)
When did you last connect normally, and what might have changed since then?