Windows 10: Microsoft Arc Mouse and Other Mouse isn't Working

Discus and support Microsoft Arc Mouse and Other Mouse isn't Working in Windows 10 Drivers and Hardware to solve the problem; My microsoft arc mouse isn't showing up under the list of bluetooth devices. When I first got it, it would sometimes stop working and I would have to... Discussion in 'Windows 10 Drivers and Hardware' started by AngelaBatoon, Jan 30, 2021.

  1. Microsoft Arc Mouse and Other Mouse isn't Working


    My microsoft arc mouse isn't showing up under the list of bluetooth devices. When I first got it, it would sometimes stop working and I would have to use my trackpad. Now, it doesn't work at all. The same goes for my other mouse.


    Any help would be appreciated!

    :)
     
    AngelaBatoon, Jan 30, 2021
    #1
  2. Raniel V. Win User

    Microsoft Arc Mouse Bluetooth Issue.

    Good day! I'm Raniel, an Independent Advisor and a Microsoft user like you.

    Have you also tried removing the Microsoft arc mouse from the list of your devices, then pair it again? I suggest performing the steps on these guides to troubleshoot your pairing issue with Microsoft Arc Mouse:

    https://accessories.trafficmanager.net/accessor....

    https://support.microsoft.com/en-us/help/403844...

    https://support.microsoft.com/en-us/help/403457...

    I hope this helps.
     
    Raniel V., Jan 30, 2021
    #2
  3. Microsoft Surface Arc Mouse

    Hi William,

    Failure to use the wireless mouse after the recent update can be due to an outdated driver. As an initial step to ensure that your devices are configured properly, we suggest that you download and install the appropriate driver for your Arc Mouse. To do
    this, click this
    link
    , select the edition of your Windows device under the Software & Drivers list, and then click the link to start the download.

    We'll appreciate if you can send us an update.
     
    Darwin Dim, Jan 30, 2021
    #3
  4. Microsoft Arc Mouse and Other Mouse isn't Working

    Microsoft Arc Mouse not working

    Hi Jun,

    Issues in connecting the Microsoft Arc Mouse might have caused by a hardware or software conflict. For us to isolate the issue, we suggest that you follow the given troubleshooting steps on this article:

    Mouse, touchpad, and keyboard problems in Windows
    .

    Let us know how it goes.
     
    Janeane Cru, Jan 30, 2021
    #4
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Microsoft Arc Mouse and Other Mouse isn't Working

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