Windows 10: Microsoft Arc Mouse disconnects frequently as well as double-clicking on its own

Discus and support Microsoft Arc Mouse disconnects frequently as well as double-clicking on its own in Windows 10 Gaming to solve the problem; I have a Surface Pro 3 and a Microsoft Arc Mouse. If I click too much, it disconnects for a few seconds, then reconnects. This happens mostly in... Discussion in 'Windows 10 Gaming' started by PixelatedMike, Aug 12, 2019 at 11:43 PM.

  1. Microsoft Arc Mouse disconnects frequently as well as double-clicking on its own


    I have a Surface Pro 3 and a Microsoft Arc Mouse. If I click too much, it disconnects for a few seconds, then reconnects. This happens mostly in videogames like PvP in Minecraft. Additionally, whenever I right-click, it frequently double clicks automatically. I have turned off the power setting that disconnects bluetooth devices to save battery, I have updated the Bluetooth drivers, and I do not have Logitech Options installed. How do I fix this??

    :)
     
    PixelatedMike, Aug 12, 2019 at 11:43 PM
    #1

  2. Microsoft Surface Arc Mouse

    Hi William,

    Failure to use the wireless mouse after the recent update can be due to an outdated driver. As an initial step to ensure that your devices are configured properly, we suggest that you download and install the appropriate driver for your Arc Mouse. To do
    this, click this
    link
    , select the edition of your Windows device under the Software & Drivers list, and then click the link to start the download.

    We'll appreciate if you can send us an update.
     
  3. Microsoft RVF-00052 Arc Touch Mouse

    Hi Logan,

    To better assist you, please clarify the following:

    • Did you make any changes prior to this issue?
    • Have you tried using the mouse on a different computer?

    Meanwhile, to troubleshoot Microsoft Arc Touch Mouse, we suggest performing the steps provided on this
    link. Keep us posted with the result.

    Regards.
     
  4. Microsoft Arc Mouse disconnects frequently as well as double-clicking on its own

    Arc Bluetooth mouse not working properly with Surface 3

    Experienced same issue, disconnecting Arc Mouse then reconnect worked fine, but not mouse interaction.

    Below steps worked for me:

    • Remove all Bluetooth connected devices, including Surface Type Cover and Surface Pen.
    • Disconnected the Surface Type Cover then reconnect. It will reinstall tand connect the device.
    • Then Add Bluetooth devices including Surface Pen and last but not least Arc Bluetooth Mouse.

    Everything works fine again.
     
    Wim van Wieren, Aug 12, 2019 at 11:46 PM
    #4
Thema:

Microsoft Arc Mouse disconnects frequently as well as double-clicking on its own

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