Windows 10: Microsoft authentication app not working with requests

Discus and support Microsoft authentication app not working with requests in AntiVirus, Firewalls and System Security to solve the problem; I have my personal Microsoft account configured with two-factor authentication via the app on my Android mobile. It just doesn't work for my personal... Discussion in 'AntiVirus, Firewalls and System Security' started by Rob Nicholson (Home), May 27, 2019.

  1. Microsoft authentication app not working with requests


    I have my personal Microsoft account configured with two-factor authentication via the app on my Android mobile. It just doesn't work for my personal account but it does for a client's Office 365 account, i.e. the app is working, just not with my personal account. It says this but the request is never received by the app:


    Microsoft authentication app not working with requests 6afb43b8-08bd-4953-a6d0-579aa132f0d5?upload=true.png



    That's when logging onto a new Windows PC but the same happens when I try to logon to this website:


    Microsoft authentication app not working with requests 94e4e0c1-155b-4f87-a6f2-88fbe2d65ea6?upload=true.png


    If I switch to entering the code shown in the app and a text message, it works. It's just the (much handier) request mechanism that's not working.


    Anyone got any bright ideas?

    :)
     
    Rob Nicholson (Home), May 27, 2019
    #1
  2. Brink Win User

    Microsoft Authenticator (beta) app in Store


    Source: Microsoft Authenticator (beta)
     
    Brink, May 27, 2019
    #2
  3. Ebojager Win User
    Microsoft 2 Step authentication on Android MROBE request

    So I enabled 2 step authentication and downloaded the authentication apps on my Windows phone and my android tablet. When starting my tablet I get am authentication request for my Microsoft account from MROBE that says I need to authenticate. Any ideas
    what this MROBE thing does?
     
    Ebojager, May 27, 2019
    #3
  4. hpholm Win User

    Microsoft authentication app not working with requests

    Microsoft 2 Step authentication on Android MROBE request

    What does it say, when you tab 'What is this' next to the big MROBE letters - I assume this is what you wonder about?

    Microsoft's account app for Android is not updated since 2014 and it only works with Microsoft accounts. Two-step authentication is an industry standard, this is why I suggest get the Google app instead.

    --

    Hans
     
    hpholm, May 27, 2019
    #4
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Microsoft authentication app not working with requests

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