Windows 10: Microsoft Authenticator for Windows Phone

I have 2-step verification turned on for my Microsoft Account , a ********.outlook.com account . Upon trying to reset my password , I am not being prompted for my second piece of security info which is , but I am not 100% sure what I had chosen , the Microsoft Authenticator which I have set-up on my Microsoft Lumia 650 . And it does generate codes for the concerned Microsoft Account . Also , I have two other ********.outlook.com accounts set up on the same app and they work perfectly fine . My first piece of security info is my cellphone on which I get a text message with a security code inside . As far as I remember I hadn't had provided an alternate email as a form of security info . Cause if I would have , I guess the system would have automatically prompted for it .

:)

 

Microsoft Account authentication

After more research, I have found my answer. It looks like the issue was that Microsoft released a new Microsoft Authenticator app with the features first introduced in Microsoft Authenticator Beta. The new app received a prompt to approve access to my Microsoft
Account when signing on from a new PC, though I find it strange that the beta app wasn't directly upgraded to the new version of the app.

Microsoft now has three 2 step authentication apps available in the store for Windows 10 Mobile:

• Authenticator - original app from Windows Phone 8
• Microsoft Authenticator Beta - originally released to Windows 10 users when Windows 10 Mobile was only available on the Windows Insider program.
• Microsoft Authenticator - the official Windows 10 app no longer in beta

 

Windows Phone users Clubhouse

I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

You are both now added, welcome! *Toast :toast:

 

Microsoft Authenticator

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you want to how the Microsoft Authenticator App works.

The Microsoft Authenticator app helps you sign-in to your accounts if you use two-factor verification. Two-factor verification helps you to access your accounts more securely, especially while viewing
sensitive information. Because passwords can be forgotten, stolen, or compromised, two-factor verification is an additional security step that helps protect your account by making it harder for other people to break in.

You can use the Microsoft Authenticator app in multiple ways, including:

• Respond to a prompt for authentication after you sign in with your username and password.
  
• Sign-in without entering a password, using your username, the authenticator app, and your mobile device with your fingerprint, face, or PIN.
  
• As a code generator for any other accounts that support authenticator apps.
  

I suggest you refer to the article for more information on
What is the Microsoft Authenticator app?and you may also
refer to the article about Microsoft Authenticator app FAQ

However, let me point you in the right direction where you can get the appropriate assistance regarding this issue. I suggest you to post your query in
Microsoft Authenticator App forums
where we have expertise and support professionals.

Hope it helps.

Regards,

Zaki