Windows 10: Microsoft blocks Windows 10 version 1809 for PCs with Intel display drivers

Discus and support Microsoft blocks Windows 10 version 1809 for PCs with Intel display drivers in Windows 10 News to solve the problem; Microsoft updated the growing list of known issues with Windows 10 version 1809, the October 2018 Update, on November 21, 2018. A new entry highlights... Discussion in 'Windows 10 News' started by GHacks, Nov 22, 2018.

  1. GHacks
    GHacks New Member

    Microsoft blocks Windows 10 version 1809 for PCs with Intel display drivers


    Microsoft updated the growing list of known issues with Windows 10 version 1809, the October 2018 Update, on November 21, 2018.

    A new entry highlights that Microsoft blocks the upgrade to the new feature update on devices with certain Intel display drivers.

    The company notes that the issue is not Microsoft's fault this time. Intel, according to Microsoft, released driver versions to OEMs that "accidentally turned on unsupported features in Windows".

    Windows 10 version 1809, Windows Server 2019, and Windows Server, version 1809 are affected by the issue; means, it affects client and server versions of the Windows operating system.

    Microsoft does not provide additional details on the nature of these unsupported features. Users who upgrade their devices to Windows 10 version 1809 with these display drivers installed may experience audio playback issues afterward.


    Microsoft has identified issues with certain, new Intel display drivers. Intel inadvertently released versions of its display driver (versions 24.20.100.6344, 24.20.100.6345) to OEMs that accidentally turned on unsupported features in Windows.

    After updating to Windows 10, version 1809, audio playback from a monitor or television connected to a PC via HDMI, USB-C, or a DisplayPort may not function correctly on devices with these drivers.

    Microsoft blocks devices with these drivers from upgrading to Windows 10 version 1809.

    Microsoft blocks Windows 10 version 1809 for PCs with Intel display drivers intel-drivers-windows-10.png

    Administrators and users can verify the installed driver version in the following way:

    • Open the Device Manager on the PC, e.g. by using Windows-R to display the run box, typing devmgmt.msc and hitting Enter. Note that you can open it without elevated rights but will receive a notification when you do.
    • Expand Display Adapters.
    • Right-click on the Intel HD Graphics adapter and select Properties from the context menu.
    • Switch to the drivers tab.
    • Check the Driver Version on the page that opens.

    Versions 24.20.100.6344 and 24.20.100.6345 are blocked according to Microsoft.

    Intel's most recent display driver for Windows 10 is version 25.20.100.6373; it is unclear if it resolves the issue or is affected as well. Microsoft does not list it as a potential workaround to resolve the issue on the client side. (thanks Deskmodder)

    Update: I installed the latest driver and started the update to Windows 10 version 1809 using the Update Assistant. Will report back once it completes or fails.

    Microsoft is working with Intel to resolve the issue. The display driver issue, even though it is affecting audio playback, is different from the Intel Smart Sound Technology driver issue reported earlier.

    The issue has been reported by Born City and Windows Latest as well.

    Ghacks needs you. You can find out how to support us here or support the site directly by becoming a Patreon. Thank you for being a Ghacks reader. The post Microsoft blocks Windows 10 version 1809 for PCs with Intel display drivers appeared first on gHacks Technology News.

    read more...
     
    GHacks, Nov 22, 2018
    #1

  2. Problem with intel and Geforce Display driver

    Hi Marcus,



    Thank you for posting your query on Microsoft Community.

    We understand how you feel about the situation. We're sorry for the trouble.

    For a better clarity of your issue, please answer these queries below:
    • Do you receive any error code or error message?
    • What is the make and model of the pc?
    I would like to inform you that, you need to login to the PC using the Microsoft Account, to check, if that helps.


    Also, I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.



    I suggest you to sign out from the current user account, restart the PC and login to the either administrator account or the Microsoft account to check, if that helps.



    Then refer to the Microsoft article link below and check, if the issue still persists.



    Sign in with a Microsoft account:

    http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account

    This issue could occur due to corrupted or incompatible display adaptor device driver or graphic card driver on your system.

    Please follow these methods below, and check, if it helps.

    Method 1:



    Uninstall and reinstall the Intel and Geforce Display driver and check, if it works. Refer to the following steps to uninstall the Intel and Geforce Display driver from the Device Manager.



    a. Click on Windows key + X and then, select Device Manager.

    b. Locate and expand Intel and Geforce Display driver in the Device Manager Window.

    c. Right-click on the Intel and Geforce Display driver and click on “uninstall".

    d. Restart the computer and check, if it works.

    e. Download the latest Intel and Geforce Display driver from the manufacturer’s website and reinstall it.



    If the issue still persists, follow the Method 2.

    Method 2:

    This issue occurs due to the outdated Intel and Geforce Display drivers may not be compatible.

    The Intel and Geforce Display drivers could be compatible with the previous version of Windows, rather than Windows 10.

    If the issue still persists, I suggest you to uninstall the Intel and Geforce Display drivers and reinstall the latest Intel and Geforce Display driver in compatibility mode and check, if it works.

    Follow these steps to install the Intel and Geforce Display drivers in compatibility mode.

    1. Download the latest Intel and Geforce Display drivers from the manufacturer’s website.

    2. Right-click on the setup file and click on "Properties".

    3. Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode” and select previous Operating System from the drop down.

    4. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

    Please refer to the below article “How to: Install and Update drivers in Windows 10” by Mr. Andre Da Costa to update the drivers:

    How to: Install and Update Hardware Drivers in Windows 10


    Windows Update may have updated drivers available that may be relevant to your current issue. Many times, updated drivers are listed in the "Optional" section of Windows Update. Install any pending updates on the pc to check if that helps.

    Please feel free to contact us with more information, if you face any issues with Windows.



    Thank you.
     
    AntonyJose, Nov 22, 2018
    #2
  3. Microsoft blocks Windows 10 April Update for Intel SSD 600p Series

    Microsoft is blocking some Intel SSDs from installing the April 2018 Update after discovering an incompatibility issue that causes performance and stability issues. In short, the problem was explained by Microsoft as: “When attempting to upgrade to Window 10 April 2018 Update select devices with certain Intel SSDs may enter a UEFI screen reboot or crash repeatedly.” Microsoft says that this issue has no workaround and that those that have attempted to update Windows 10 to the Windows 10 April 2018 Update should revert back to Windows 10 Fall Creators Update version 1709.

    Unfortunately, the announcement by Microsoft fails to list what specific Intel SSD models are having issues with the OS update. We contacted Intel and discovered that the Intel SSD 600p Series of client drives that was first introduced to the market in 2016 is the most popular drive that is having issues.

    Source: Legit Reviews
     
    biffzinker, Nov 22, 2018
    #3
  4. Microsoft blocks Windows 10 version 1809 for PCs with Intel display drivers

    Display Driver Intel HD Graphics Drivers for W8(R) has quit and recovered

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with display driver on Windows 10, we will help you with this issue.

    • Do let us know when exactly you get this error message?

    This issue might have occurred due to corrupted/ incompatible/ outdated display drivers, try the below and check if it helps.

    I suggest you to uninstall and re-install the display drivers in safe mode and check if it helps.

    Step 1: Try to place the computer in Safe mode with Networking.

    Refer: Start your PC in safe mode in Windows 10


    Step 2:Uninstall and update the display driver

    Steps to uninstall the drivers for the Display Adapter.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Display Adapter.
    • Right click on the Display Adapter
      and click on Uninstall.
    • Restart the computer.
    • Do the same as above steps, right click on the
      Display Adapter and click on Update Driver Software.

    Also, visit the computer manufacturer’s website and install the drivers being found.

    Hope it helps. Reply to the post with an updated status of this issue to assist you better.
     
    Deepika Gowda, Nov 22, 2018
    #4
Thema:

Microsoft blocks Windows 10 version 1809 for PCs with Intel display drivers

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