Windows 10: Microsoft Bluetooth Modern Keyboard with Fingerprint ID will not pair

Discus and support Microsoft Bluetooth Modern Keyboard with Fingerprint ID will not pair in Windows 10 Drivers and Hardware to solve the problem; I can't get this to pair. I've followed all of the steps provided by Microsoft, installed the software manually, and even reset my PC. The keyboard... Discussion in 'Windows 10 Drivers and Hardware' started by PhilipMonk, Aug 7, 2021.

  1. Microsoft Bluetooth Modern Keyboard with Fingerprint ID will not pair


    I can't get this to pair. I've followed all of the steps provided by Microsoft, installed the software manually, and even reset my PC. The keyboard works and is detected as a 'USB keyboard with Fingerprint ID', but does not work wirelessly. I'm using the original USB cable.Any suggestions? Can you reset it or pair it another way?

    :)
     
    PhilipMonk, Aug 7, 2021
    #1
  2. Sasqui Win User
    Sasqui, Aug 7, 2021
    #2
  3. helloken Win User
    Microsoft Modern Keyboard with Fingerprint ID Bluetooth Problem

    Hello,

    I bought a microsoft modern keyboard with fingerprint id few days ago, but it cannot build a bluetooth connection with my computers. I also own a Surface mouse, and it works properly, so I am quite sure that my computers have no problem.

    I tried all the trouble shooting steps on the help page (https://support.microsoft.com/en-us...eshooting-modern-keyboard-with-fingerprint-id), but the problem persists.

    Can anyone help me?
     
    helloken, Aug 7, 2021
    #3
  4. Microsoft Bluetooth Modern Keyboard with Fingerprint ID will not pair

    Modern Keyboard with Fingerprint ID does not connect to Bluetooth

    My modern keyboard with fingerprint ID does not connect to the bluetooth. When connected via the USB it shows "USB Keyboard with Fingerprint ID" in the bluetooth list but says "Driver is unavailable" under that. I tried downloading the driver ("KeyboardwithFingerprintIDInstaller_32bit_ENG_1.0.162")
    and when going through the installation it says "Installation Failed". I have also checked and have Windows 10 (Build 10.0.16299) and my laptop is Bluetooth 4.0 enabled.
     
    AttirKhalid, Aug 7, 2021
    #4
Thema:

Microsoft Bluetooth Modern Keyboard with Fingerprint ID will not pair

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