Windows 10: Microsoft Bluetooth Mouse 3600 will not pair with Windows 10 laptop

Discus and support Microsoft Bluetooth Mouse 3600 will not pair with Windows 10 laptop in Windows 10 Drivers and Hardware to solve the problem; I just purchased this mouse, and it will not pair with my Windows 10 machine. I am running Windows 10 Enterprise version 1803 build 17134.228. I... Discussion in 'Windows 10 Drivers and Hardware' started by MattBadd, Sep 27, 2018.

  1. MATTBADD
    MattBadd Win User

    Microsoft Bluetooth Mouse 3600 will not pair with Windows 10 laptop


    I just purchased this mouse, and it will not pair with my Windows 10 machine. I am running Windows 10 Enterprise version 1803 build 17134.228. I have verified that I have the latest version of the Bluetooth driver on the laptop and the correct driver for the mouse.


    When I put the mouse in pairing mode, it does not show up in my list of available devices (other devices in the neighborhood do show up).


    I tried the same thing on my colleague's laptop (running the same Windows image) and it worked just fine. I could buy 20 mice for the cost of a commercial support ticket, the support agent suggested I post the question here.

    :)
     
    MattBadd, Sep 27, 2018
    #1
  2. JAMES G PATTON
    James G Patton Win User

    Bluetooth Pairing Issue with Microsoft Bluetooth 3600 Mouse on windows 10

    Old title: Bluetooth Pairing Issue

    I have a Lenovo Thinkpad model 20BX005GUS with Windows Pro 10 and can't get it to discover the Microsoft Bluetooth 3600 mouse. The mouse comes up under Bluetooth as a paring option but then says it's not discoverable when I try to pair them. Any suggestions?
    Have tried all the suggestions on Microsofts Support site and no luck. Thanks!
     
    James G Patton, Sep 27, 2018
    #2
  3. MICHAEL5_78
    Michael5_78 Win User
    Bluetooth Pairing Issue with Microsoft Bluetooth 3600 Mouse on windows 10

    Hi,

    I have a similar issue installing the Microsoft Mobile 3600 Bluetooth mouse on my parents Lenovo T510 with Windows 10 installed on it. The pc can find the old Microsoft Wireless Laser Mouse 8000, but when I try to search with bluetooth for the Mobile 3600
    mouse it cannot detect it.

    I have tried the mouse on my Surface pro and there pairing is really easy so I know the device is not defective.

    Are there any suggestions to resolve this problem?

    Thanks
     
    Michael5_78, Sep 27, 2018
    #3
  4. MUSHYSPUD
    mushyspud Win User

    Microsoft Bluetooth Mouse 3600 will not pair with Windows 10 laptop

    microsoft bluetooth mouse 3600 not working but showing as paired.

    I have an AUROS x3 running Windows 10. I bought a Microsoft Bluetooth mouse 3600 for use with the laptop but it has started showing as paired in my bluetooth devices list but does not move respond to any movement or mouse clicks. If I unpair and re pair
    it works for no more than 15 seconds before going off again! I would be immeasurably grateful if someone is able to tell me what I am doing wrong!

    Thanks
     
    mushyspud, Sep 27, 2018
    #4
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Microsoft Bluetooth Mouse 3600 will not pair with Windows 10 laptop

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