Windows 10: Microsoft.com unable to process payment

Discus and support Microsoft.com unable to process payment in Windows 10 Software and Apps to solve the problem; im trying to buy windows 10 home off of microsoft.com, and every time i try i get this error unable to proces Error Details Contact Microsoft... Discussion in 'Windows 10 Software and Apps' started by Computers3612, May 20, 2020.

  1. COMPUTERS3612
    Computers3612 Win User

    Microsoft.com unable to process payment


    im trying to buy windows 10 home off of microsoft.com, and every time i try i get this error unable to proces
    Error Details

    Contact Microsoft support

    We can’t process your payment.

    fFkpeO1SoEOg5P0n.21
    2020/05/20 - 17:36:55 UTC
    Does anyone know how to fix this, i tried using the virtual help , but that just kept on redirecting it to the xbox live service being down, is the Microsoft store down as well? if not then how do i get in contact with microsoft support through email, phone or some other option?

    :)
     
    Computers3612, May 20, 2020
    #1
  2. MARVELOS REG
    Marvelos Reg Win User

    Trouble processing payment

    Hi Johannsson,

    Payment issues occur if there is an issue with your account or your payment cards need an update. To resolve your concern, we recommend to check and follow the steps in this article:

    Manage your payment options online    .

    If the issue still persists, we suggest contacting
    Xbox Contact Support    . They can help you to update your account.

    Also, refer to this
    link     on how to Troubleshoot problems with payment options.

    We look forward to your response.
     
    Marvelos Reg, May 20, 2020
    #2
  3. SRIMADHWA B
    Srimadhwa B Win User
    Srimadhwa B, May 20, 2020
    #3
  4. REGILE REB
    Regile Reb Win User

    Microsoft.com unable to process payment

    not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options     and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, May 20, 2020
    #4
Thema:

Microsoft.com unable to process payment

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