Windows 10: Microsoft computer stuck in wide screen

Hi my computer is stuck in wide screen and the top and bottom of the screen are black i tried to restore to sertain time date that didnt work and i tried to download the driver from amd and itdidnt work and i tried to factory reset and it didnt work and tried changing hdmi cables it didnt work and tried updating the drivers and it also didnt work im stuck and i really do please need help ive been working on this since 3am

:)

 

windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

Wide screen

My computer jumped to a wide screen while playing a Microsoft game and I cannot get it back to a 'normal' size.

 

Computer stuck at lock screen and after Anniversary Update on Windows 10

The first suggestion is not helpful since the problem is that we have many open programs stuck behind the lock screen.

I have run into this problem and tried the On-screen keyboard but it does not help.

An additional data point is that it does not matter what password is entered.

Enter correct password -> spinner shows up, after about 30 seconds the spinner goes away and the screen remains locked.

Enter blank password (simply hit Enter) -> same behaviour as above.

The behaviour is the same whether using physical or On-screen keyboards.