Windows 10: Microsoft Cortana

Discus and support Microsoft Cortana in Windows 10 Software and Apps to solve the problem; Hello Microsoft Co. I use Cortana and I like this assistant.But I have a problem.In old version, when I said "Cortana, shut down this Pc", this command... Discussion in 'Windows 10 Software and Apps' started by Ares Meliksetyan, Aug 9, 2020.

  1. Microsoft Cortana


    Hello Microsoft Co.
    I use Cortana and I like this assistant.But I have a problem.In old version, when I said "Cortana, shut down this Pc", this command worked, but in Windows 20H2 it isn't work.Please, fix it. Microsoft Cortana 9df938f6-1d6b-43dd-ba5a-6e4d97ee046b?upload=true.png

    :)
     
    Ares Meliksetyan, Aug 9, 2020
    #1

  2. Cortana

    Hi,

    Thank you for posting your question in the Microsoft Community.

    Appreciate your efforts to work on this issue.

    This issue can occur if some of the system files are not working as expected.

    Suggest you to follow the steps from this article to
    troubleshoot Cortana on the PC
    .

    Note: Do not go with the ‘Reset PC’ option for now.

    Method 1: Follow these steps to disable Cortana:

    1. Sign-in to the PC with your Microsoft account.
    2. In the search box at the bottom, type Disable Cortana.
    3. Once the suggestions appear in the list, click Cortana & Search settings.
    4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.

    Method 2: Follow these steps to check if that helps.

    1. Launch Cortana from the search bar on the taskbar.
    2. Then, from the left pane click the settings button.
    3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.

    Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

    Hope this helps.

    Let us know if you got the help you needed.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Aug 9, 2020
    #2
  3. No Cortana Icon on Microsoft Edge

    Hi Praveen,

    It is possible that the Show search and site suggestions as I type option in Microsoft Edge isn't enabled which explains why the Cortana icon is not visible. To check, follow these steps:

    • Open Microsoft Edge.
    • Click the Menu button (...).
    • Click Settings.
    • Scroll down and click View advanced settings.

    • Turn on the toggle switch for the Have Cortana assist me in Microsoft Edge
      option.

    • Turn on the toggle switch for the Show search and site suggestions as I type option.

    Let us know if you need further assistance.
     
    Aileen Alf, Aug 9, 2020
    #3
  4. Dewdrop_ Win User

    Microsoft Cortana

    Cortana Notebook

    In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

    To enable Cortana, please follow the steps below:

    • Go to Cortana.
    • Go to Settings.
    • Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

    Hope this helps.
     
    Dewdrop_, Aug 9, 2020
    #4
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Microsoft Cortana

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