Windows 10: Microsoft Damaged COA replacement - not easy anymore.

Discus and support Microsoft Damaged COA replacement - not easy anymore. in Windows 10 Installation and Upgrade to solve the problem; For Microsoft partners there was a website for COA replacement. You would put in the serial number for the COA and then Microsoft would void that COA... Discussion in 'Windows 10 Installation and Upgrade' started by John Kistler, Mar 14, 2019 at 11:47 AM.

  1. Microsoft Damaged COA replacement - not easy anymore.


    For Microsoft partners there was a website for COA replacement.

    You would put in the serial number for the COA and then Microsoft would void that COA and mail you a new COA.

    I can't seem to find that website anymore or it has been taken offline.


    These are the following phone numbers I've called that have not been able to help me.

    They either can't understand my issue, at one point a lady said COLA, not COA, or they don't know what department to send me to.


    800-936-5000 OEM Technical Support

    800-765-7768 Partner Support

    888-456-5570 Non Critical Support


    I've now been on the phone or been transferred 7 times and more than 90 minutes for a simple task.

    Someone at Microsoft should remember the website or the way to get a simple COA replacement.

    This is nuts.

    :)
     
  2. DiannaDer Win User

    new Windows 10 coa sticker damaged; can't read the COA code

    we are a reseller, our customer returned the damaged COA sticker and we replaced with a new one.

    where can we get a replacement?

    Thanks
     
  3. new Windows 10 coa sticker damaged; can't read the COA code

    Hi!

    I'm having trouble reading my COA code from a brand new copy of win 10. I guess i damaged the code when scraping of the protective layer that was covering the code.

    What can i do?
     
  4. Jelo Sen Win User

    Microsoft Damaged COA replacement - not easy anymore.

    microsoft 400 keyboard not lit anymore

    Hello,

    There are several factors that may cause this issue. To better assist you, we suggest that you answer the following questions:

    • Are there any recent changes made on your device?
    • Are there any damage on your keyboard?
    • Have you tried updating the driver? (Device Manager> Keyboard> Right click the driver and select Properties> Driver tab> Update) Or you can visit this

      link
      .
    • How about uninstalling the driver and reboot your device? (Windows will automatically find and install the driver once rebooted)
    • What other troubleshooting steps have you done so far?

    In the meantime, we recommend that you run the troubleshooter by choosing the Find and fix problems with devices and hardware in this support article:

    How to use Microsoft easy fix solutions
    .

    Looking forward to your response.
     
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Microsoft Damaged COA replacement - not easy anymore.

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