Windows 10: Microsoft Designer Keyboard going to sleep - Possible fix

I have had the issue with the Designer keyboard going to sleep for months, and have just put up with it. I am using a TP-link usb dongle for bluetooth. Despite searching the net for a solution, nothing suggested would work. I went through every device in Device manger and unchecked the 'Allow the computer to turn off...' but this had no affect.

I downloaded countless number of bluetooth drivers, but this just stopped bluetooth from working completely.


I have been trying to find a solution, then after making several changes, it is now working. I don't know exactly what I did that fixed it, but I will share the 4 key things I did before it worked.


1. In device manager, I updated the Generic Bluetooth Radio driver, by looking in the list of drivers, to Generic Bluetooth Adapter. I don't know if this had any affect, as it now has reverted back to Generic Bluetooth Radio.


2. I went to power options in control panel and in 'change advanced power settings' went through every option and turned it to 'never' or 'maximum performance', or anything that suggests it does not turn off, or not use a power saving feature.


3. Forcing Windows update, constantly after making these changes, which strangely found several updates.


4. Having restarted my computer to install the updates, it would not boot becuase it couldn't detect a keyboard. After spending ages finding a usb keyboard, I wanted that issue to never happen again, so I accessed the BIOS. Unchecked the option to halt on errors at boot. But then I found what I believe to be the thing that worked. There was an option to always allow power to USB, which I turned on.


After a restart, my keyboard no longer goes to sleep and works instantly when I press a key.


Like I said, I don't know what in particular it was, but I am not touching any setting again, whilst my keyboard now works brilliantly. I hope it helps others, and saves them ditching what is an amazing keyboard.

:)

 

Designer Bluetooth Keyboard going to sleep too frequently, slow to wake

If the newest version of Microsoft Mouse and Keyboard Center is unable to detect the keyboard and mouse, we suggest that you try installing the previous version of it
here. As soon
as it’s already installed, please check if it will be detected already and if it will still be going to sleep more often.

Let us know the outcome after trying the step.

 

Microsoft designer keyboard automatically sleeping since May 21st driver update

Hi,

My system: Surface Pro 3 + Designer Keyboard & mouse

Everything worked fine for a year then after the latest major update the keyboard sleeping issue began. I tried every possible troubleshooting in your book including but not limited to turning off power managements and reinstalling drivers. I even
installed windows from scratch from the latest ISO file. Now I cannot even uninstall the reported issue causing update (KB4048955) since it is incorporated into the latest windows version. I have tested my other Bluetooth keyboard (Universal Foldable Keyboard)
and it works fine.

 

PC Won't go to sleep - Fixed Feature Power Button

Hi recently my laptop won't go to sleep, after one second is back from sleep saying that the power button was the trigger for waking up.




I tried everything that I saw in similar post all over the forums.

1. All the drivers updated
2. Turn of all wake timers and allow device to wake up the computer from mouse, keyboard, Realtek PCIe Controller, Wireless AC.
3. Turn "wake computer" from UpdateOrchestrator in Task Scheduler
4. Run all the troubleshooters from windows
5. Reinstalled Windows latest build
6. Tried on older Windows build

Has anyone can suggest anything else ?
It drives me crazy , its suddenly happened and now a can't find any solution