Windows 10: Microsoft Device Linking?

Im trying to get Sims 4 on my laptop because i bought it last year. I got it off of the online version of the microsoft store. It says I've purchased the game but when i try downloading it it tells me i dont have any devices linked to download it on, but when i go look at my devices that are linked to my microsoft account theres only one and it's my laptop, so i'm confused. I tried a lot of things before and nothing worked, i don't get it...

:)

 

linking this device to my microsoft acount to use xbox app or other microsoft progams

Hi Seef,

Thank you for writing to Microsoft Community Forums.

We'd like to get more information regarding the issue.

1. Do you have child account?
   
2. Are you using Microsoft Store link to download the app?
   
3. Check if you are able to download the app in your Dad’s account?
   

We would suggest you to follow the steps mentioned below and check if it helps.

1. Try to sign out and sign in back in to computer.
   
2. Try to sign in to Microsoft store app with your Microsoft account
   
3. Then try downloading the app from the Microsoft Store App.
   

Looking forward to your response.

Manjunath H

Microsoft Community – Moderator

 

Microsoft 3500 Wireless Mouse: No Device Detected

Hi Pard,

I appreciate the troubleshooting steps you have tried to resolve the issue. Follow the Methods below and check.

Run the Hardware and Devices
troubleshooter and check.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on troubleshooting, then click on “Hardware and Devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Also perform the steps suggested in the link below and check.

Troubleshooting: Mice

Steps applicable to Windows 10.

Do let us know if you are able to use Microsoft 3500 Wireless Mouse. Thank you.

 

Microsoft to Acquire Nokia's Devices & Services Business

The Chief Executive of Nokia Stephen Elop will step aside and return to Microsoft, his position at Microsoft is not yet disclosed but it is being rumored that Mr. Elop will be signed as the CEO for Microsoft once Ballmer hands in his resignation in the coming year.


As demands grow weak for Nokia’s mobile devices the company is faced with cash-flow problems. It has lost a majority of its market share to Apple and Samsung.
"It's a bold step into the future - a win-win for employees, shareholders and consumers of both companies," Microsoft's outgoing CEO, Steve Ballmer, said in a statement.

Source: Microsoft to Acquire Nokia for $7.2 Billion