Windows 10: Microsoft Edge and Google Chrome Crashing on Windows 10 Home

Hello. I have a friend with a Dell Laptop with Windows 10 Home. Since October 2021, Microsoft Edge and Google Chrome has been crashing randomly. The laptop has Windows 10 Home. We updated the both web browsers and it still crashes. So yesterday, we formatted the laptop and reinstalled the latest Windows 10 home version. Then we installed the latest Microsoft Edge and Google Chrome and they are still crashing. We installed Firefox and it's working fine.Could it be a Windows 10 Update?Please advise.Thanks,

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Google Chrome not working windows 10

Hello,

Thank you for posting your query in Microsoft Community.

• Are you facing any issues with Microsoft Edge or Internet Explorer?
• Is the issue confined to Google Chrome?
• Have you tried uninstalling/re-installing Google Chrome?

There could be several reasons for this cause. I would suggest you to try the steps below and check the result.

Uninstall Google Chrome and then re-install

Press Windows key + X and click Programs & Features

Right click Google Chrome and click Uninstall

Re-install Google Chrome and check.

If the issue still persists, please contact the developer of Google Chrome.

Google Chrome Support Forum

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

 

Google Chrome crashes

Hi,

As per the description, I understand that the Chrome browser crashes. We will assist you to resolve the issue.

As an initial troubleshooting step, I suggest you to check whether you are able to repair Google Chrome and check if that helps.

In Search, enter Control Panel and select Control Panel.

• Select Programs > Programs and
  Features, and then select the program.
• Select Uninstall to remove the program.
• To fix the program, select Repair or, if that’s not available, Change.
• Follow the directions on the screen

If the repair option is not present, you may uninstall and reinstall the application and check if that helps.

If the issue still persists, it would be better if you contact the Google Chrome support for further assistance.

Hope the provided information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Windows 10 and Google chrome problems

Hello,

Thank you for your interest in Windows 10.

As you have mentioned that now you rolled back to windows 7 ultimate.I would suggest you to follow the steps given below and check.

Uninstall and reinstall Google Chrome and check

To uninstall and reinstall Google Chrome follow the steps given below.

• 
  Press start button.
  
• 
  Select Control Panel.
  
• 
  In Control Panel , Click on
  Programs
  
• 
  Then Click on Programs and features.
  
• 
  Select Google Chrome and Click Uninstall button
  

Uninstall Chrome prompt dialog appears and the further uninstallation process continues if you click uninstall button. Once Google Chrome gets uninstalled, you can download and install Google Chrome from its official website,
and check if issue persists.

If issue still didn’t get resolved by the above mentioned steps, I would also suggest you to post the query in Google support forums for more help.

Get help from the Chrome community:
Google Chrome Help

Hope this helps, if you need further assistance on Windows let us know we will be glad to help.