Windows 10: Microsoft Edge Hacked

It's not. It's not any kind of malware. It's not a virus. All it is, is a web page that uses javascript cleverly to prevent the closing of the page. This is doubly annoying in Edge, because Edge will re-open the page after you restart it with task manager. So the only easy solution is to disable your network access so you can close the page before the javascript can be downloaded.

 

Hi there

Disagree there with that - since if you clear everything from caches etc disable javascript and simply REBOOT - this stuff again appears at a random interval - maybe even a FEW re-boots later - using totally different browsers and web sites.

Unless you've actually HAD this wretched mess on a computer and dealt with it then most of the "standard" advice that used to work until recently getting rid of this junk is JUST PLAIN NO GOOD.

You still see reports of this coming up again even after people who had this problem on their machines have decided to install the latest new build (10525) from their 10240 builds via upgrade.

Some of these "Infections" -- I don't care what they are technically called -- viruses, malware or even "Green Cheese" for all I care, --they are still a NUISANCE and the people writing these are obviously getting better at it than some of the current feeble updates made by Anti-Virus software manufacturers. -- They are almost AS BAD AS THE SCAMMERS by flogging you products that don't do the job properly.

All I can say is my method - while labour intensive does work in clearing this piece of junk 100% of the time --if you want to try other methods - don't come back and complain a few days later that the problem has re-appeared again !!!!!

Cheers
jimbo

 

I have the same problem and tried everything...still there.

 

Yup, happened at home too, my partner asked me about the pop up that kept saying that the computer has a virus and to call the number listed (saying the number was to Microsoft technical support).

I took care of it but I had to tell him to never ever call a number that appears in a popup such as that which tries to portray itself as a system warning. There are certain numbers that you can call that can automatically bill your phone hundreds of dollars just for it picking up on the other end. You'd likely get the money back when fighting with the phone company for the first time but if you're stupid enough to do it again you can kiss that money goodbye.

 

Yes, it comes back because you go to a page that redirects you back to this. There is nothing wrong with your computer, there's no virus. It's just a cleverly crafted page that you can't easily make go away.

And yes, the problem exists in other browsers as well because they've designed the page to be unclosable from other browsers as well. Clearing your cache won't change it because it's not a cache issue. It's an open page issue. If, when you re-open the browser it automatically reopens previous pages, then you get stuck in this loop.

We're not talking about a real virus here, we're talking explicitly about a webpage you can't close that claims you have a virus (often has a synthetic voice as well to be doubly annoying).

I've landed on this page.. hundreds of times, often from malvertizing (ads that redirect you).

 

Ooh thanks! I was doing things I shouldn't do and I caught the bug. Your solution was so easy. Normally, solutions involve downloading some anti-malware stuff that makes me feel wary and I spend a while finding another solution.

 

The actual of this is that the page or something you clicked on while out there possibly even a piece of junk automatically dumps a few bogus no risk trojans on the drive and then directs you to a web page for the solution being they take a you money for a program that doesn't even exist! I've removed this scam bug on a few occasions already by finding locating the hidden bug file under your user account sub folders to see it moved to another location and then simply boot up in Safe mode to nuke it off of the drive on the spot.

Your av program should easily spot the other bogies and take care of those fast. Initially however the Task Manager gets a new name like "Windows Process Doctor" when not able to close the browser up. Same scam new name been going on now for several years actually! The scam is quite simply geared to get you to pay for ??? Nothing! Here I dissect bugs and learn how to nuke them fast and have to agree with jimbo45 readily about Malwarebytes or any other free trial being able to nuke everything 100% and being a waster or more time downloading useless wares rather then manually getting rid of... This type of scam is designed to bypass and be missed by "every" malware remover out there to begin with since it is not by them as any type of actual threat! That's how the scam works to make you believe that it is when it isn't!

 

and MS is aware of this??
never happened with any IE version!!!

 

While there is no doubt that that stuff is out there, this thread is not about that. This thread is *strictly* about a specific web page that says you have a virus, uses a synthetic voice, provides a phone number to call, and does not allow you to close the page no matter what you do. Even if you kill the browser and re-open it, it will once again re-open the page putting you back in the loop.

This is *NOT* malware, it's *NOT* a Trojan, it's *NOT* a virus, it's not anything except a cleverly crafted web page that uses javascript to prevent itself from being closed. That's all it is. thus finding a way to close the page and not re-open it clears up the problem because there is no actual virus on your computer.

 

Here's a link to the Malwarebytes blog that discusses those un-closeable Tech-Support-Scam pages and sites:

PSA: Tech Support Scams Pop-Ups on the Rise | Malwarebytes Unpacked

 

There are new scam pages for each new attempt! The bomb I was pointing to had a fake Microsoft Security Essentials GUI on it and the Bogus Windows Process Doctor bomb shell dropped in user account sub folder that prevented you from ending the process when not able to call up the task manager! The four trojans the fake program warned about were suspicious enough for any av program to clean up but did nothing. The scam was the message you "had to buy" the program to see the trojans removed! The gimic was to kidnap your machine forcing you to pay out for a non existant fakeware. Same ripoff artists with a new game to fall for!

 

ok
the old IE
has option to clear history and cach
where is it located with Egde?

 

To clear Edge history, from inside of Edge:

On upper right click on hamburger menu (three stacked lines symbol).

Click on Clock symbol. Click Clear All History.

A side menu comes up with various clearing options. Select the clearing options and press Clear.

 

That's a good one! It won't be found in the Advanced settings but simply click on the first button over on the right side that also sees short horizontal lines.





The yellow marks point to the button used to open up the screen and the Clear history option to delete the browsing history in one shot. You won't find a lot of the usual IE setting but will find the "always allow cookies" and other option on the second screen in the Advanced settings there towards the bottom half as you scroll down. 10 uses a lot of the on'off type switches for seeing any setting changes made in just about everything but the classic Control Panel itself.

 

When you click on the Hamburger menu (three stacked lines symbol)...

The next menu has four selections, and it remembers what you selected last time. So Clear All History
may not be visible without clicking on the Clock symbol.