Windows 10: Microsoft Edge has never worked since my WIN 10 upgrade

Discus and support Microsoft Edge has never worked since my WIN 10 upgrade in Browsers and Email to solve the problem; Hmm, we can't reach this page. Try this Make sure you’ve got the right web address: This has been the message, I've gotten ever since... Discussion in 'Browsers and Email' started by Fidel, Mar 6, 2016.

  1. Fidel Win User

    Microsoft Edge has never worked since my WIN 10 upgrade


    Hmm, we can't reach this page.

    Try this

    • Make sure you’ve got the right web address:

    This has been the message, I've gotten ever since trying to use Microsoft Edge, any suggestions?

    :)
     
    Fidel, Mar 6, 2016
    #1
  2. Darshan J Win User

    Win 10 upgrade has never worked well

    Hi Albert,

    To help you better provide us with the below information.

    • Which build is currently installed on your computer?
    • Do you have any antivirus program installed on your computer?
    • Do you see any error message while the update fails?
    • Which browser are you using to play the videos?

    Lets keep clean install procedure has last priority, follow the below suggestions and methods and check if it helps in addressing the issue.

    I would suggest you align your date, time and region settings correctly and then try installing all the pending updates including the anniversary update on your computer. If Anniversary update is not available you can click on
    Update now in the link below to install the update.

    Download Windows 10

    Further try the below methods and check if helps fixing the issue.

    Method 1: Disable third party antivirus program.

    Disable Antivirus and security-related products, if you have any Antivirus installed for (Free) uninstall it, if not then disable the Antivirus, try again to update and check if issue is resolved.

    Disclaimer: Antivirus software helps protecting your computer against viruses and other

    security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software and\or troubleshoot any pertinent issue, you should re-enable it as soon as you're
    done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to malware attacks

    Method 2: Run System maintenance Troubleshooter.

    Please follow the steps to run System Maintenance troubleshooter on the computer:

    1. Type “Control Panel” on the search box.
    Click on the first result available.

    2. Click on
    Troubleshooting.

    3. Click on
    View all option on the left side of the Windows.

    4. Click on
    System Maintenance option.

    5. Click on
    Next and follow the onscreen instructions to troubleshoot the issue.

    Method 3: Update all the drivers on your computer.

    Refer the below article to update all your display, graphic, Sound card and chipset drivers on your computer.

    Update drivers in Windows 10

    https://support.microsoft.com/en-us...566-b983195752c1/update-drivers-in-windows-10

    If you are unable to play videos and audio in edge, run app troubleshooter and check if it helps.

    Run the troubleshooter for Windows apps

    https://support.microsoft.com/en-us...790db/run-the-troubleshooter-for-windows-apps

    For audio related issue you can refer to the link which helps fixing your issue.

    Fix sound problems

    https://support.microsoft.com/en-us...eac-4566-867a-98d2761a770d/fix-sound-problems

    Let us know the status of the issue. We will be glad to assist you further.
     
    Darshan J, Mar 6, 2016
    #2
  3. Win 10 upgrade has never worked well

    My HP Pavillon 13x2 PC was upgraded from win 8.1 to Win 10 last fall. It has never worked well since. Videos on you tube and various sites stutter..audio buzzes. Fails to update email(wont connect to windows client service). Various attempts to update
    have not resolved my issues other than to eat up my memory (64 GB SSD). Ive tried to update using a memory card since it says I don't have enough hard drive space but that fails too. Theres just not a lot on my harddrive, no movies or music , just usual Kapsersky
    and a few pix. I'm totally confused. Should I just do a clean install or what?
     
    AlbertWatkins, Mar 6, 2016
    #3
  4. snoopy51 Win User

    Microsoft Edge has never worked since my WIN 10 upgrade

    Does any browser(s) work? For example, Firefox, Chrome or Internet Explorer 11?
     
    snoopy51, Mar 7, 2016
    #4
  5. Fidel Win User
    They all work, other then EDGE, not like its a necessity that I have it, but I would like you try it.
     
    Fidel, Mar 8, 2016
    #5
  6. snoopy51 Win User
    Any particular web page or web site?
    Your version of Edge? For example:


    Microsoft Edge has never worked since my WIN 10 upgrade [​IMG]


    You can display your Edge version by using Settings under Edge.
     
    snoopy51, Mar 8, 2016
    #6
  7. Fidel Win User
    How do I find out? It's a possibility I have, I disabled MANY options in order to not be tracked, which is what alot of people say with Windows 10
     
    Fidel, Mar 8, 2016
    #7
  8. Fidel Win User

    Microsoft Edge has never worked since my WIN 10 upgrade

    The same version as this one.
     
    Fidel, Mar 8, 2016
    #8
  9. Mystere Win User
    Ugh... well, god only knows what has been done then... your best option is to do a clean install, and then NOT doing all that stuff.
     
    Mystere, Mar 9, 2016
    #9
  10. Fidel Win User
    Could be the reason, I'll just live with it. See you Mystere!!
     
    Fidel, Mar 9, 2016
    #10
  11. snoopy51 Win User
    Interesting! You edit, edit and change options so now Edge is no longer working at all. Did you keep track of what you were doing? If so, can you let us know what you did so we can learn what not to do?
     
    snoopy51, Mar 11, 2016
    #11
  12. Fidel Win User
    Just look up "disable tracking", whatever they said, thats what I did.
     
    Fidel, Mar 11, 2016
    #12
  13. Mystere Win User

    Microsoft Edge has never worked since my WIN 10 upgrade

    And now you know the dangers of blindly following what people say on the internet. Not everyone, and in fact most people who claim to be experts on something aren't, and they are often offering advice that may work for them, but may make the computer unusable for you.
     
    Mystere, Apr 5, 2018
    #13
Thema:

Microsoft Edge has never worked since my WIN 10 upgrade

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