Windows 10: Microsoft Edge Won't Load Certain Webpages

I'm at my wit's end with this one. I had an employee tell me that they can't browse the internet anymore. I discovered that they can surf just fine in other browsers like Chrome. The problem is with Edge. If you go to websites like CNN.com and google load up just fine. Sites that won't connect are:

office.com

Foxnews.com



It wouldn't be a firewall issue because these sites load just fine in other browers. I tried doing a repair and reset on Edge, deleting all internet files. Even went to Powershell, delete the app and files and reinstalled it. Also re-registered the App. Same thing. Any suggestions or help would be appreciated.

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:)

 

Webpages not loading on Windows 10

Hi,

I realize the inconvenience caused regarding the webpages as you are not able to open them. I will certainly assist you.

Please answer the below questions to assist you better.

1. Are you getting any error code or error message while you are opening webpages?

2. Is this issue specific to any particular browser?

3. Are you able to open the webpages in Inprivate mode?

Follow the below methods and check if it helps.

Method 1:

Run the Edge or IE using InPrivate browser option and check the issue status.

Refer to these steps to open Edge or IE using
InPrivate browser option.

Open the IE and press Shift + Ctrl + P


OR

1. Open the Edge, then click on more options (...)

2. Click on New InPrivate window.

Method 2:

I suggest you to reset the settings on the Microsoft Edge web browser to check if it helps to resolve the issue.

Steps to Reset Edge:-

• First of all launch Microsoft Edge Browser.
• After that click on “More action” option which is visible at top right side of the browser and you will see “Settings” option.
• Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.
• Once you click on this option you will see list of feature like

• Browsing History
• Cookies and saved website data
• Cached data and file
• Download history
• Form data
• Password.

I suggest you to try opening the websites with Add-ons on and check if it helps. Refer the steps provided to enable Add-ons on Internet Explorer 11 in the below link.

http://windows.microsoft.com/en-US/internet-explorer/manage-add-ons#ie=ie-11

Reply us with more information to assist you better.

 

Print webpage from Windows Edge

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

You can print any webpage easily to your printer, PDF file or XPS file in Microsoft Edge browser using below steps:

• Open webpage that you want to print in Microsoft Edge.
• Click on "More actions" link (This is link with three dots (...) at right side on address bar)
• In "More actions" menu, Click on "Print" to open Print Settings dialog
• In Print Settings dialog, select Printer that you want to use. Select "Microsoft XPS Document Writer" if you want to print to XPS document or select "Microsoft Print to PDF" if you want to print webpage to PDF file. You can also select any physical
  printer to print webpage to paper.
• Select other print options like print orientation, pages that you want to print, scaling, margins and option to print page headers and footers.
• Click on "Print" button in Print Settings dialog to start printing current webpage to your selected printer.
• If you have selected Microsoft XPS or Print to PDF as Printer, Microsoft Edge will save generated XPS or PDF file to your Documents folder with current webpage title as file name.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Default pages for Microsoft Edge

Hello Angela,

I understand that you are trying to set the starting page for the Microsoft Edge of your preferred web pages. We will help you.

I suggest you to follow the below steps and check if it helps you.

• Open Microsoft Edge.
• Click on the ". . ." at the top right corner. Select Settings.
• Under Open Microsoft Edge with. Select Specific pages.
• Set the webpages and Save.

Please post to us if you have any further queries to help you better.