Windows 10: Microsoft Ergonomic Sculpt Keyboard opens shortcuts instead of typing

Hello,


I have a new out of box Microsoft Sculpt Keyboard and mouse combo - mouse works great.


When using the keyboard to type it continually opens shortcuts and menu bars even when I deliberately pick up my hands and only hit one key. it does it on numerous keys including the space bar.


It is installed on a computer with a new Windows 10 installation, I have installed the Microsoft Keyboard and Mouse utility and updated the drivers as well.


If I even have the batteries in it during start-up my computer is opening up the boot menus without me touching the keyboard at all.


Also I do not have it on the function option - slide to the left


lastly the separate number key element also works fine


Any suggestions welcome.


thanks

:)

 

Sculpt ergonomic desktop - Replacement

Hi,



Thank you for writing to Microsoft Community forum.

• What is the version of Windows installed?
  

I suggest you to get in touch with the Microsoft Hardware
Support to know about the replacement criteria. Meanwhile, you may also go through the
Warranty Limit Manual given under Sculpt Ergonomic Desktop.



Regards,

 

Bluetooth Sculpt Ergonomic Keyboard

Is anyone aware if Microsoft is considering releasing bluetooth version of the Sculpt Ergonomic Keyboard (or Desktop)?

In my opinion, it would be a great step forward for this great product.

 

microsoft sculpt ergonomic keyboard

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while using the Microsoft Sculpt Ergonomic keyboard on your PC as it stops working. For more clarity on the issue, please respond to the questions below.

1. Are you aware of any changes made to the PC?
   
2. Which build version of Windows 10 are you using currently?
   
3. Does the issue occurs while using a specific application or all the applications?
   
4. Is the trans-receiver for the keyboard connected properly to the PC?
   

Meanwhile, you can try re-installing the drivers and Microsoft Mouse and keyboard center for the keyboard and check if that helps. You can download the drivers from the

Microsoft website.



If the issue persists, please get back to us with the results of troubleshooting steps to assist you better.



Regards,

Prakhar Khare

Microsoft Community – Moderator