Windows 10: Microsoft Family Adding Money to Child Account

I have searched thru the instructions as to how to add money to child account and as everyone else, got the same issue.

Not a currency issue, I have tried multiple times and never succeeded once.

Has anyone been successful in doing this?

:)

 

Problems adding a child on the family account

Hello,

We're here to help.

You might be facing this issue due to the account is not configured properly.
Kindly refer to the steps below on how to reconfigure your
Family Safety feature for your Windows 10 device.

To remove a child

• From a web browser, go to
  http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
• To remove a child, choose Remove at the top of the section labeled
  Select a child to view or edit their settings.
• Select the person you want to remove from the family.
• Select the Remove button that appears when you've chosen the person to remove.

To add a child to your family

• Sign in at
  account.microsoft.com/family.
• If this is your first time setting up a family, select Add a child.
  
  If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select
  Add.
• Enter your child's email address and select Send invite. If your child doesn't have an email address, select
  Create a new email address for your child and follow the instructions on the screen.
  

Your child will need to accept the invite from their email.

Do note, you need to accept the email invitation from a device with the Child account currently logged in.

Let us know how it goes and we will be glad to assist you further.

 

Problem in adding money to my Microsoft child's account

Old title: Adding money to my child's account

A few months ago I easily added money to my sons account through Microsofts My Family. Now it's "having trouble processing my payment" from any of my credit cards. I've tried at least 20 times. HELP.................

 

Problems adding a child on the family account

Hi,

Kindly answer the following questions to further clarify your concern:

• After inviting the child Microsoft account and accepting the invitation, did you check if the child Microsoft account can see your Microsoft account as a parent and other Microsoft accounts that belong to your family setup?
• Have you checked if the same issue will occur when using a new Microsoft account?
• What happens when you accept the invitation when using the child Microsoft account? Do you see any messages? If so, kindly provide us those messages.
• Is this the first time you're setting up a Microsoft family account?

Hope to hear from you soon.