Windows 10: Microsoft family Apps and game limits don't work

I have blocked every single game and app for my child and it seems it doesn't work. I have also blocked Microsoft store and for some reason my child can install games every time. I get the notifications to allow my child to play the games and I deny all of them. My child apparently closes the pop up notification many times and manages to install and play whatever he wants.



Why this happens?


I have the most recent update for windows 10.

:)

 

"App and Game Limits" not recognizing apps to limit in MS Family

I want to use Microsoft Family to limit kids' ability to pay a specific game (Kerbal Space Program) to no more than X hours per day, on just a single Windows 10, brand new Acer laptop. No other devices at issue or being used with these accounts.

But when I go to "App and Game Limits" at family.microsoft.com for the local user accounts I have set up, the main account I want to limit (call it the "games account") does not include *any* apps as options to limit -- there is no "installed apps" list
at all to choose from. It just says

App and game limits

Too much time spent watching videos or playing games? Set limits on their apps and games to help them stay focused and get a healthy balance of screen time throughout the day.

On

Limits will apply to

LAPTOP-[computer name of my laptop]

Help with Microsoft family features
-------------------------------------------------

Etc. Turning "Time limits" to "on" or "off" makes no difference. Still no list of apps to limit in any case. The other children's accounts have an "installed apps" list and certain apps appear on it, but Kerbal Space Program does not appear on the
list for those accounts either. If this was an ordinary windows function there would be a "browse" option and I could just select the .exe file on the HDD and identify the app that way if nothing else worked, like when windows can't automatically find your
printer driver--- but I can't find any function like that. It just seems to be something that either works or doesn't with no way to look under the hood, or am I missing something?

All accounts I am trying to limit are children's non-administrator local user accounts on the laptop in question. In each case I created a microsoft account to go along with the user account. In each case MS family controls for the account recognize the
Acer laptop's computer name and say "limits will apply to" that laptop. In each case the MS Family internet monitoring/blocking functions in MS Edge seem to be working for the accounts.

On the "games account" I mentioned above, I have started the Kerbal Space Program account every different way I can, from start menu, clicking on the executable in folder, from pinned task bar, from desktop shortcut icon etc to try to get the computer to
recognize it as an app that I should be able to control in MS Family. When I type the program into search from the task bar it is recognized as "Kerbal Space Program - App," but I can't do anything to get it to show up on an MS Family list so that I can
limit it.

For comparison, another app we play, Universe Sandbox, appears in the list of "installed apps" for other accounts on the computer, but does not appear anywhere for the "games" account even though we regularly use that program with that account.

Any help appreciated.

 

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