Windows 10: Microsoft Family Blocking Apps

I am no longer able to block an app on my childs account. I keep getting the error "Something went wrong - try again in a little while". How can I get around this and block the app?

:)

 

How to block a specific app using family settings

Hi,

Blocking specific apps is possible with the Microsoft Account's Family Safety Feature. To block a specific application on your child's account, it is a requirement that the app must be used by your child, so that it will appear in under the Recent Activity
list. For your child's security, you can log in as the child and launch the app to satisfy this requirement.

Follow these steps to successfully block specific applications:

• Visit the Microsoft Family website and then sign in your Microsoft Account.
• Click the account of the child that you want to block from using an app.
• Select Recent Activity.
• Click to ensure that Activity Reporting is turned on.
• Scroll down and look for Apps & Games.
• Choose the apps that you want to block on your child's account.
• Click Block to block usage of the app.

If further assistance is needed, don't hesitate to reach out to us.

 

Microsoft Family not blocking Apps

Hi,

Microsoft family features are designed to help you keep tabs on your kids' computer and online activities. If your child uses a PC or Xbox, you may already have set up a family in order to use parental controls. To isolate the issue, please answer the following
questions:

• Is the app blocked under the child account when you set up My Family?
• Can you send us a screenshot showing your Family settings?

We're looking forward to your reply.

Regards.

 

Microsoft Family will not block Facebook

Hi,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused.

The current design of Family Safety web filtering is to block the exact name of the website that you added to your blocked list and it doesn't matter if they use http or https when accessing the website as long as the name of the
website is listed it will still be blocked by Family Safety.

Please provide additional information to help you better.

1) Have you tried accessing the blocked website using either of these parameters http:// or https:// and see some difference?

2) Are you managing the Family safety settings through the Family safety website or through the control panel?

3) If you are using the website, what level of web filtering restrictions did you apply?

If the web filtering restriction level is set to ‘Warn on adult’, it will allow all websites but only shows a warning when an adult website is visited. I would suggest you to set the web filtering level to either ‘Online communication’
or ‘General interest’ or ‘Designed for Children’ filters which will block all adult website. Refer to these steps:

a) Log into the Family safety website (https://familysafety.microsoft.com/
).

b) Click on the child account and click on ‘Web filtering’ in the left pane.

c) Click on “restriction level’ and choose the appropriate filter.

If you are managing Family safety through control panel, then follow these steps:

a) Press Windows key + F, set the search filter to settings.

b) Type ‘Family safety’ and click on the Family safety tile.

c) Click on the child account and then click on the ‘Set web filtering’.

d) Choose the appropriate filter.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.