Windows 10: Microsoft Family continuously crashing when loading a account page!

RayR3 · May 28, 2020

I have been trying to use Microsoft family account web page and it is continuously crashing

This has been ongoing for several days now... Page opens briefly then crashes to display the above message. Following the advice given regarding the error.. ''reload or try later'' the error continues. I have tried to open my family account page, via all browsers available to me both via PC and Mobile platforms, end with same result.

:)

Vanessa Sohtun · May 28, 2020

Microsoft Account Family Settings: There is an account in my family I didn't create

Hi Andie,

Thank you for posting your response.

We appreciate the time and effort that you have invested in to fix the issue.

As per the above information, I suggest that you refer to the steps below and check if you are bale to remove the unknown account.

Sign in at account.microsoft.com/family with your Microsoft account on any PC or device

Click/tap on Remove under Adults in
Your family

Click/tap on the adult account you want to remove, and click/tap on Remove

You (adult) and all other adults in family will now get an email confirming the adult has been removed from the family

Hope this helps

Brink · May 28, 2020

Changes in Microsoft family

Changes in Microsoft family

There’s a lot happening over the next few months. We’ll update this page regularly to give you the latest on Microsoft family.

Updates

Recent activity you can act on

On the redesigned recent activity page, you can see how your kids are spending their time on each PC, from the apps and games they’re using to the websites they’re visiting. And while you’re looking at their recent activity, you can decide whether or not something is right for them, and block or allow it right there.

Simpler settings
We’ve heard your feedback that some of the settings are too confusing and hard to use. So, we’ve made some changes to make it easier -

For web filtering, we reduced the options down to a few crucial ways to keep your kids safe when they're online. We now automatically block adult content in their web browsers, and if your kids are very young, you can allow them to access only specific web sites that you want them to see.

For apps & games, we've simplified how restrictions are set. You can choose an age setting for them, and based on that, they'll be able to only download apps and games that have been rated appropriate for their age.

For screen timers, we've taken the complex graphs and settings and simplified them down, while giving you the flexibility to easily control when your kids can use the PC.

We believe all these changes will make it easier for you to manage your kids settings on their Windows devices.

A new home for family
Family Safety is now part of account.microsoft.com, which is the single place to manage everything connected to your account. To manage your family and kids’ settings, go to account.microsoft.com/family. Right now some of the settings pages still live on the old site—some things will look the same, and some will look different—but over the next few months, everything will be updated and moved to account.microsoft.com/family.

Changes to linked accounts
If you’ve linked your kids’ Family Safety accounts, you’ll see that each of them are listed individually and that you now have to manage their settings separately for each device. We know this may be painful for some of you, but we’re doing this to make way for a simpler, better experience: roaming your child’s settings with their Microsoft account. We appreciate your patience as we make these changes. A few other notes:

If devices show up on your list that you no longer use, you can select “Remove” to get rid of them.

You’ll get a separate activity report email for each device.

Coming soon

Kids’ settings go with them
On Windows 10, you’ll need a Microsoft account in order to use Microsoft family whether you’re a part of a family as an adult or a child. When kids are added to a Microsoft family with a Microsoft account, any time they sign in to a Windows 10 device, their settings will be applied and their activity will be reported to the adults in their family. Adults can always turn off activity reporting or remove kids from the Microsoft family at account.microsoft.com/family.
Click to expand...

Source: Microsoft account | Whats new for Microsoft family

Melowin Mar · May 28, 2020

How to delete an adult account in the Family Settings.

Hi,

To resolve your issue, we suggest that you follow the steps below:

As an adult in the family account, sign in with your Microsoft account.

Under Your family, click
Remove.

Click the child account you want to remove, and click Remove.

You will get an email confirmation once the child has been removed from the family.

Note: If you removed a Child account, it will be tagged as an "Orphaned account" and you will need to attach another "Parent account".

Regards.

Windows 10: Microsoft Family continuously crashing when loading a account page!

Microsoft Family continuously crashing when loading a account page!

Microsoft Family continuously crashing when loading a account page!

Microsoft Family continuously crashing when loading a account page!

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