Windows 10: Microsoft family doesn't work for one child's account on new computer

I have a new computer with a newly installed windows 10 professional. When I allowed one of my kids to use this computer. The restrictions setup in Microsoft family doesn't work at all. I did the verification for both myself and my child. Please let me know how to deal with this problem. Have tried to remove the child from my Microsoft family account and setup another account to put this child's account in as a child. None worked. Really disappointed at so many bugs in Microsoft family function.

:)

 

Child's account history not showing up in Microsoft Family Safety

Just to confirm, have you tried using a different browser and check if the issue persists? Since doing the steps provided on the link didn't help you resolve your concern, we would suggest you to recreate your son's account on the Alienware computer. To
do so, kindly follow the steps below:

• Go to Settings.
• Click Accounts.
• Click Family and other
  users.
• Click Sign in with
  a local account instead (to convert her account to a local account).
• After doing so, delete the local account. To delete a local account, kindly follow the steps below:
  • Go to Settings.
  • Click Accounts.
  • Click Family and other
    users.
  • Click the local account and then, click Remove.
  • A new window will open, click Delete account and data.
• After deleting the local account, re-link the Microsoft account of your son as a user, then add it to your family.
  

For more information on how to add a child account to your family, kindly click
this link.

Let us know how it goes.

 

Microsoft family safety settings is not working with one child account.

Original Title[Microsoft Family problem]

Hi,

I have 4 kids accounts in my family. One of them is not working with the family safety setting (the time restriction is not working).

The account was added as child, the kid accepted the invitation and is listed as a child in my Microsoft account.

The kid account is 'standard' and still it does not work.

Any ideas?

Thanks

 

Microsoft family features - child profile not working properly

I recently determined that my son's Windows 10 account profile (Windows 10 regular user account linked to his Family/Child Microsoft email account) had become corrupted, as several things were not working correctly under his Windows 10 login (Edge and IE
were limited to 8MB of internet cache)

I removed the profile, and had him login again, and a new profile was created, resolving the Edge issues, however the Family Features are not active or working. His time limits are not enforced, and my Family settings online at https://account.microsoft.com/family/
indicate that there is an issue with his account.

"Your child needs to sign in again with their Microsoft account on their device for family features to work properly."

The resolution steps indicate that I should do the following:

"To fix this:

1. Have your child sign in with their Microsoft account on their device.
2. Open Microsoft Edge and go to https://aka.ms/familyverify.
3. Follow the instructions on screen to verify their account."

When I follow the steps and try to go to the URL, Windows 10 attempts to open the Microsoft Store app to look for an app to open MS_WPC

On the same computer, when I go to the same URL, it asks for my live credentials, then updates the Family Features settings.

It seems like windows is not fully linking to his Windows Live account. For his siblings, their accounts show up as their email address until they login, then it resolves to their full name. For the new profile for him, this does not happen. I have removed
the profile a few times and tried starting over again, but it yields the same result. Any ideas or suggestions?

Perhaps has the default profile become corrupted?

EDIT: He has received notification that his time is up, but when he requests more time, there is an error that indicates there may be an issue with the Internet connection (which there is not).