Windows 10: Microsoft Family Emails in wrong language

Hello,

When I receive emails from Microsoft Family they are in French, while Dutch is my selected language in my account settings.

I have seen other people reporting the same problem.

How can I correct this?


Regards,

Kim Vanbrabant

:)

 

Family reports come in wrong language

• What device are you using for checking emails from My Family settings?
  Surface 3, Mail Version 17.8500.40955.0
• Have you checked if the region/country settings of your Microsoft account are in English?,
  Country/Region: Thailand, Time Zone: Bangkok, Thailand – ICT, All settings, menus and text here are in English
• Have you checked if other associated Microsoft accounts are in English language?
  Such as????

 

Wrong "adult" email address used in family setup

Hi,

Try the steps below.

• Sign into http://familysafety.microsoft.com with that Microsoft account.
  
• Click the Manage my family link at the bottom of the summary page.
• Select the affected user under Family Members and click
  Remove family member at the top left of the screen.
• At this point you should be able to add that family member to the correct (new) family.

If the issue persist, I suggest you to create a new email address for your son and add to the family account and check.

Hope this helps. Keep posting in Microsoft Community for any further queries that you face. We are happy to help!

 

Family Safety Reports in the wrong language

Thank you for your reply.

Please check the ‘Country/Region’ of your 'Microsoft account' to which you are receiving these emails. You can follow the steps below.

1. Please click on this ‘link’.
   
2. Login with your associated 'Microsoft account'.
   
3. Change your ‘Country/Region’ to your location.
   
4. Click the ‘Save’ button at the bottom.
   

I would also suggest you to check the region and language settings on your devices that is associated with the ‘Microsoft account’ or the ‘Child account’ linked to the ‘Microsoft account’. An example of a device connected to 'Microsoft
account' could be Xbox.

Hope it helps.

Aaron Summith

Microsoft Community - Moderator