Windows 10: Microsoft Family feature blocking chrome, even when the account is removed from Microsoft...

So I got a Xbox 1S for Christmas. We hooked it up and did all our accounts, then discovered something called Microsoft Family Features. We created a family, and later in the day I went on my pc to watch some YouTube. I have no restrictions on my PC, except a time limit. Then Family came along. as far as I know it has only restricted Google. I was very annoyed by this. I am currently using Microsoft Edge, And I have found Google Chrome is about 10x better. I have removed my account from Family, made my account have adult permissions, Tried Removing my account from my PC. NOTHING MADE GOOGLE COME BACK. I am about ready to smash my pc I am so frustrated. It's a weird thing to be mad about, but I HATE Edge. I really don't want to format my pc, but I might do it. I really need help. And I really hate Microsoft sometimes.



***Title modified from: Family Features***

:)

 

Family Features Blocking Chrome on Adult Account

Hello,

Best that we could suggest here as an easy fix is to have the Family feature administrator remove your account from the list. Feel free to check out
this link from our support website for steps on how to do so.

Let us know if you need further assistance.

 

Microsoft family features asks to verify account even though account removed from family

Summary:
"Windows Family Features" is blocking access to Google Chrome on my child's Windows 10 machine even after removing child's account from Windows Family.

Detail:
My son is the local administrator on his Windows 10 machine. I moved his account across to a Microsoft Account, then I created a Microsoft Family account and added him to it as a child. A few days later I removed him from the Microsoft Family account. There are now no children in the Microsoft Family account.

Next he downloaded Google Chrome on the machine. When he tries to start it he gets this message:

"Ask for permission
You'll need to ask an adult in your family if you can use:
Google Chrome"

When he clicks "Ask by email", the next dialog is

"Something went wrong
We're working on it - try again in a little bit.
Trace ID: od7AXEXv+kicfaH4.9.1"

I switched him back to a Local Account on his machine.

Now when he tries to start Google Chrome, he gets this Microsoft family features dialog:

"Verify your Microsoft Account
Make sure your Microsoft account is verified before you ask your parent for permission"

When he clicks the "Verify" button he gets this dialog:
"Did you mean to switch applications?
Microsoft family features is trying to open Microsoft family features"

When he clicks "yes" he gets this dialog:
"Verify your account to continue using Microsoft family features"

...with only a Verify button, which does nothing.

I've seen several similar posts in other fora but no answers.

Has anyone encountered this problem before and been able to fix it without wiping the machine clean or creating a new account?

 

Microsoft family blocking chrome

Hello
MayceHoag,

To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:

• How do I turn off family features?
• Turn off family settings in Windows 10

Make sure you're signed in with your Microsoft account to
account.microsoft.com/family.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.