Windows 10: Microsoft Family Features blocking google chrome

Discus and support Microsoft Family Features blocking google chrome in User Accounts and Family Safety to solve the problem; Here's some background: Years ago my family got an xbox one, my dad made the parent account and me and my brother made our own child accounts to go... Discussion in 'User Accounts and Family Safety' started by JoshPalmiero, Aug 27, 2020.

  1. Microsoft Family Features blocking google chrome


    Here's some background:


    Years ago my family got an xbox one, my dad made the parent account and me and my brother made our own child accounts to go as a family.


    A few years later I try to change my Microsoft account email to a new one which just has a few numbers at the end of the name but I think it made it the recovery email instead.


    Fast forward to now and I built my own PC and installed windows 10, I log into my Microsoft account through the app store while using my updated email for the computer one.


    I download chrome and after a little bit a small page comes up called 'Microsoft Family Features' which says I need to ask for permission from a parent to get more time.


    So one recommended way to fix this was to leave the family as I'm over 18 now and create my own family.


    I sent a offer to join my family to my other email that has the numbers, the request is sent but trying to log in says that it doesn't exist which is true as its the recovery or alt email, I think it just got confused


    So it would be me as adult and a request to join sent to my other email, which I cant accept, but the thing is I still couldn't get into google chrome. Instead of asking my dad it would email me. Clicking ok or the three hour option didn't do anything.


    Now I'm not even in a family and every time I try google the pop up notification in the bottom right would ask for my account for more time. Clicking on the pop up would send me to the family page on my Microsoft account browser with the create family button.


    I'm very reliant on chrome and I cant even allow myself permission when it appears.

    :)
     
    JoshPalmiero, Aug 27, 2020
    #1
  2. Argel Obm Win User

    Family Features blocking google chrome

    Hi Taylor,

    It is possible that there is an issue with the Family settings. This can be the reason why you're unable to use Google Chrome. We recommend that you check you family settings by accessing account.microsoft.com/family
    to see Google Chrome is added to restricted applications.

    If you're already an adult in your family settings, we suggest removing your account from your family settings and see if you will be able to access Google Chrome. We also suggest creating a new Microsoft account, and then add that account to your family
    as an adult. These steps will allow us to verify if there is an issue with your family settings or if there is an issue with your original Microsoft account.

    We'll be waiting for the outcome.
     
    Argel Obm, Aug 27, 2020
    #2
  3. ernz30 Win User
    Microsoft Family Features is blocking Google Chrome

    Microsoft Family Features is all of a sudden blocking Google Chrome (windows 10). It seems to have happened after my son connected a new Xbox One. A pop up box says "Ask for permission. You'll need to ask an adult in your family if you can use Google
    Chrome". Then there is a box to click to Ask By Email. No email is ever received though. I have made sure my DOB is correct in the MS Account settings. Can someone please tell me what to do? I have already uninstalled and re-installed Google Chrome. Thanks.
     
    ernz30, Aug 27, 2020
    #3
  4. SKH123 Win User

    Microsoft Family Features blocking google chrome

    Family Safety Not Blocking Websites on Google Chrome

    Family safety has suddenly stopped blocking any website on the blocked list when using Google Chrome. It still blocks them on Microsoft Edge but Edge additionally blocks Google websites such as Gmail and Google Docs even though they are on the allowed list.

    I have tried removing and adding back the account but it did not help. Any advice on fixing this issue will be much appreciated.
     
    SKH123, Aug 27, 2020
    #4
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Microsoft Family Features blocking google chrome

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