Windows 10: Microsoft Family Features - Disabling Access to Firefox Despite Being Disabled

Discus and support Microsoft Family Features - Disabling Access to Firefox Despite Being Disabled in User Accounts and Family Safety to solve the problem; I have completely disabled microsoft family features. Despite this, firefox still refuses to launch, with a dialogue box stating "you need to ask an... Discussion in 'User Accounts and Family Safety' started by JudasM, Oct 19, 2019.

  1. JUDASM
    JudasM Win User

    Microsoft Family Features - Disabling Access to Firefox Despite Being Disabled


    I have completely disabled microsoft family features. Despite this, firefox still refuses to launch, with a dialogue box stating "you need to ask an adult in your family if you can use: firefox". The option of ask by email causes a "something went wrong" message, with the Trace ID ITkJ7bkQyE693lvd.4.1

    I have reinstalled firefox repeatedly, clearing all it's files and such to no avail. I have disabled family features, I am over 18. Despite this, the issue persists.

    Thank you for any assistance you can give. I'm more than happy to give more information if it is required.

    :)
     
    JudasM, Oct 19, 2019
    #1
  2. LAWRENCE LIB
    Lawrence Lib Win User

    How do I disable Microsoft Family Safety?

    Hi,

    There are steps on how you can disable family features and settings on Windows 10. We suggest that you refer to the following articles to see the details and steps:

    How do I turn off family features?

    Turn off family settings in Windows 10

    Let us know how else we may help you.
     
    Lawrence Lib, Oct 19, 2019
    #2
  3. CARLO FER
    Carlo Fer Win User
    Microsoft Family Features

    Hello Laura,

    To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:


    Make sure you're signed in with your Microsoft account to
    account.microsoft.com/family    . For more information about troubleshooting issues with family features, please see this
    forum article
    created by Daniel Strommen [MSFT].

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.
     
    Carlo Fer, Oct 19, 2019
    #3
  4. JAYEGOLF
    JayEgolf Win User

    Microsoft Family Features - Disabling Access to Firefox Despite Being Disabled

    disable family features

    How do I disable family features?
     
    JayEgolf, Oct 19, 2019
    #4
Thema:

Microsoft Family Features - Disabling Access to Firefox Despite Being Disabled

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