Windows 10: Microsoft Family Features

Discus and support Microsoft Family Features in User Accounts and Family Safety to solve the problem; I’ve has my laptop for a number of years. When I first got it, my father had put it on the family microsoft group, just so that he could see and manage... Discussion in 'User Accounts and Family Safety' started by KolbyDUH, Apr 16, 2020.

  1. KolbyDUH Win User

    Microsoft Family Features


    I’ve has my laptop for a number of years. When I first got it, my father had put it on the family microsoft group, just so that he could see and manage my applications and screen time. Well, fast forward, and my dad has passed away, leading me to live with my mom. Now, my dad was the administrator for my computer, and he couldn’t log in because, you know, he’s kind of dead. So, I did the best I could do... and I factory reset my computer. And it worked! For nine months, at least. Today I tried to use Google Chrome, but it immediately closed, and displayed the message: “You can’t use Google Chrome. If you want to use it, you’ll need to ask an adult in your family.” Quite an insult, since I am now an adult. I looked on my computer and I am the only user on this computer, and the only family connection I have is to my father as a child of his account. I can’t exactly change that, since nobody can log into his account. But for some reason it still keeps me from using Chrome, despite me being over 18 years of age, and my computer no longer a child of my father’s user account. I don’t know how to fix this, so I’ve come to ask the professionals that know what they’re doing. Please, help me out. Thank you!

    :)
     
    KolbyDUH, Apr 16, 2020
    #1
  2. Carlo Fer Win User

    Microsoft Family Features

    Hello Laura,

    To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:


    Make sure you're signed in with your Microsoft account to
    account.microsoft.com/family
    . For more information about troubleshooting issues with family features, please see this
    forum article
    created by Daniel Strommen [MSFT].

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.
     
    Carlo Fer, Apr 16, 2020
    #2
  3. Carlo Fer Win User
    Microsoft Family Features issues...

    Hello
    MaverickRobot4670,


    To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:


    Make sure you're signed in with your Microsoft account to
    account.microsoft.com/family
    .

    For more information about troubleshooting family features, please see this
    forum article

    created by Daniel Strommen [MSFT].

    Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.
     
    Carlo Fer, Apr 16, 2020
    #3
  4. Microsoft Family Features

    microsoft family features

    Hello,

    Once your account is under a Child family member from the
    Microsoft Family feature
    , you’re restricted to view or access a website that is set to your account. To sort out your concern, we suggest that you manage your account by following the steps provided in this article on how to
    remove members from your Microsoft family.
    Once you’re on the page, you may proceed with the steps and complete the process. After completing the given steps, you may check if you’re able to use your account properly.



    Note: The account that can remove you from the family member is the account that adds you as a child.



    Keep us updated about your concern for additional assistance.
     
    Joseph Ban, Apr 16, 2020
    #4
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Microsoft Family Features

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