Windows 10: Microsoft Family Genshin Impact Launch

When I try to launch the game Genshin Impact, a screen comes up that I need to put in a password/pin, but I already put in the password once. Is there a way to turn off always needing to put in a password just to launch the game?

:)

 

Unable to Run Genshin Impact Game

So I've been trying to run a game called "Genshin Impact" on my Windows 10 pc. Whenever I try to run it , it always shows " MSVCP140.dll was not found". I also reinstalled the game a couple times and it would not work. I searched up a few things ,and it
seemed that I had to download the Microsoft Visual C++ 2010 x64 Redistributable and the x84 Redistributable. I then installed the game and tried to run it but same problem is still happening. What should I do?

 

Microsoft Family Screen Time

Hi Laurel,

Thank you for writing to Microsoft Community forum.

This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

• Open
  File Explorer and navigate to the following location:
• C:\ProgramData\Microsoft\Windows\Parental Controls
  
  
  Note:
  The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
  
• Delete the contents in the
  \\settings directory of the Parental Controls folder.
  
• Reboot the machine to see if the issue persists.
  

If the issue persists, you may want to remove the child account from Microsoft family and add it again.

• To know how to remove an account from Microsoft Family, refer:
  
  Remove members from your family group
• To know how to add an account to Microsoft Family, refer:
  
  Add members to your family group
  

Regards,

 

Microsoft Family

Hi,

It could be because of the settings on the Family and Safety feature or the account you're using is added to a Family. With that being said, we suggest that you check if the account that you are using is a part of the
Family list. To check on it, go to Cortana
and search for Family Options.



To remove your account to the Family, you may follow the steps below:

• Use the Adult account to log in using this link.
• Click on the Family tab.
• On the account that you want to remove, click More > Remove from family.
• Then click Remove to confirm.

Let us know how it goes and feel free to get back to us if you need further assistance.