Windows 10: Microsoft family gets screen time limits all wrong

My account locks me out at 10pm every day. until one day, when it decided to lock me out at 3:02 pm. then most recently, it locked me out at 2:12pm! Help me!!!

:)

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

Microsoft Family Screen time is BROKEN

Hello,



Thank you for writing to Microsoft Community Forums.



1. Were you able to perform this task previously?

2. Are you aware of any changes made on your PC, prior to this issue?





As I understand your concern related to Microsoft Family screen time limits, let us try few troubleshooting methods to fix this issue and check if that helps:

Method 1: Fix screen time limits not working. Refer the following article on
Fix screen time limits not working
for steps to troubleshoot issue with screen limits.

Method 2: If the issue persists, I suggest you to remove and re-add the child account back to the family account. Refer the article on
Remove members from your family group
for steps to remove the child account from the family account. You can refer the following article on

Add members to your family group for steps to add the child account back to your family account.



Hope it helps,

Sandeep Kumar M

Microsoft Community – Moderator

 

Pi hole breaks Microsoft Family Screen Time Limit time extension requests

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern related to Microsoft Family screen time limits, which has stopped working after installing Raspberry PI and PI hole.



In this scenario, please refer the steps as mentioned in this article:
Fix screen time limits not working



If the issue persists, I suggest you to remove and re-add the child account back to the family account. Refer this article:
Remove members from your family group



However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as this issue occurred after installing Raspberry PI and PI hole. Hence, I suggest you to leave a

Feedback for this product so that our developer team can look into this and check if it can be implemented in the future updates



Hope it helps.



Aditya Roy

Microsoft Community – Moderator