Windows 10: Microsoft Family keeps locking me out, although I am no longer part of the Microsoft family...

Discus and support Microsoft Family keeps locking me out, although I am no longer part of the Microsoft family... in User Accounts and Family Safety to solve the problem; On Friday, May 24, I graduated high school and my parents fulfilled their promise of removing the restrictions from my microsoft account and removing... Discussion in 'User Accounts and Family Safety' started by SilentStick, Jun 3, 2019.

  1. Microsoft Family keeps locking me out, although I am no longer part of the Microsoft family...


    On Friday, May 24, I graduated high school and my parents fulfilled their promise of removing the restrictions from my microsoft account and removing the time restrictions they had set. It would lock me out at 11:00 every night. Anyway, they as well got me a laptop which is linked to my acct.


    Well, two times, I have now experienced it locking me out at the strangest times of the day. Such as Friday, it locked me out at 2:45 P.M. And today, June 3, it locked me out at 2:59 P.M. I would call my parents to inquire about it yet they had done nothing to lock me out. What is happening? How do I get it to stop? I had to use a parents' laptop to send in this question. It's honestly quite frustrating. The restrictions are gone. Why is it still locking me out?

    :)
     
    SilentStick, Jun 3, 2019
    #1
  2. Brink Win User

    Changes in Microsoft family


    Source: Microsoft account | Whats new for Microsoft family
     
    Brink, Jun 3, 2019
    #2
  3. Microsoft Family

    Hi,

    It could be because of the settings on the Family and Safety feature or the account you're using is added to a Family. With that being said, we suggest that you check if the account that you are using is a part of the
    Family list. To check on it, go to Cortana
    and search for Family Options.



    To remove your account to the Family, you may follow the steps below:

    • Use the Adult account to log in using this link.
    • Click on the Family tab.
    • On the account that you want to remove, click More > Remove from family.
    • Then click Remove to confirm.

    Let us know how it goes and feel free to get back to us if you need further assistance.
     
    PreciousLeb, Jun 3, 2019
    #3
  4. Junaid_A Win User

    Microsoft Family keeps locking me out, although I am no longer part of the Microsoft family...

    Microsoft Family Screen Time

    Hi Laurel,

    Thank you for writing to Microsoft Community forum.

    This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

    • Open
      File Explorer
      and navigate to the following location:
    • C:\ProgramData\Microsoft\Windows\Parental Controls


      Note:
      The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
    • Delete the contents in the
      \\settings
      directory of the Parental Controls folder.
    • Reboot the machine to see if the issue persists.

    If the issue persists, you may want to remove the child account from Microsoft family and add it again.

    • To know how to remove an account from Microsoft Family, refer:

      Remove members from your family group
    • To know how to add an account to Microsoft Family, refer:

      Add members to your family group

    Regards,
     
    Junaid_A, Jun 3, 2019
    #4
Thema:

Microsoft Family keeps locking me out, although I am no longer part of the Microsoft family...

Loading...
  1. Microsoft Family keeps locking me out, although I am no longer part of the Microsoft family... - Similar Threads - Microsoft Family keeps

  2. Microsoft Family

    in User Accounts and Family Safety
    Microsoft Family: I bought a new, cheap laptop about a week ago which was working fine. This was the first computer I've signed in with my Microsoft account (did it on a phone once or twice). Then I got home to find Chrome not working; it gave me the "you'll need a new app to open this...". So...
  3. Microsoft Family

    in User Accounts and Family Safety
    Microsoft Family: I am using Microsoft Family to control my children's accounts. One one of the children's accounts I am trying to change the default search form Bing to Google. I seem to be able to make the change in Edge and it says Google is the default search. But still when a new Tab is...
  4. Microsoft Family

    in User Accounts and Family Safety
    Microsoft Family: Alguien me puede orientar sobre lo que es la configuracion de Microsoft Familia. https://answers.microsoft.com/en-us/windows/forum/all/microsoft-family/c7bb275b-f5e9-4f13-b653-463c62282e8c"
  5. Microsoft Family

    in User Accounts and Family Safety
    Microsoft Family: Every time I try to link my child's account our parent account, I get this message: Sorry, something went wrong. We’re not sure what happened, but refreshing the page may help, or trying again in a little while....
  6. Microsoft Family

    in User Accounts and Family Safety
    Microsoft Family: I removed myself from a family account MONTHS ago yet I my computer still has restricions on it and I cannot use my computer after 9 pm and can only start once again at 7 am. I'm at a point where I'm thinking of just getting a brand new laptop. and yes I have done...
  7. microsoft family

    in User Accounts and Family Safety
    microsoft family: I am trying to open google chrome but get the following message: Ask for permission You’ll need to ask an adult in your family if you can use: Google Chrome Ask by email Trace ID: ubsAMd+XLkiXp74w.3.0 (Win32:chrome.exe:C=US, S=California, L=Mountain View, O=Google Inc,...
  8. Microsoft Family

    in User Accounts and Family Safety
    Microsoft Family: I am in my Microsoft family as a child, and the Family's parent is my father, who left us (didn't die, just divorce) a while ago, but I am still under his family. I have emailed him asking him to remove me, but the few times he responds, he says he 'doesn't know how to access...
  9. Microsoft Family Features

    in AntiVirus, Firewalls and System Security
    Microsoft Family Features: When I try to open Google Chrome I get the following window. Not sure why I am getting this, I am to my knowledge the only user of the account and I am administrator. When I searched IE for answers I found that if I go to Control Panel, System and Security>Allow an app...
  10. Changes in Microsoft family

    in Windows 10 News
    Changes in Microsoft family: Changes in Microsoft family There’s a lot happening over the next few months. We’ll update this page regularly to give you the latest on Microsoft family. Updates Recent activity you can act on On the redesigned recent activity page, you can see how your kids are...

Users found this page by searching for:

  1. ubsamd xlkixp74w.3.0 (win32:chrome.exe:c=us s=california l=mountain view o=google inc cn=google inc)