Windows 10: Microsoft Family: Locked screen time shouldn't count as usage time

Discus and support Microsoft Family: Locked screen time shouldn't count as usage time in User Accounts and Family Safety to solve the problem; If the computer is locked, my child isn't using it, and it shouldn't count as screen time. He's very young and often forgets to log off. If he locks... Discussion in 'User Accounts and Family Safety' started by netdragon2010, May 16, 2020.

  1. NETDRAGON2010
    netdragon2010 Win User

    Microsoft Family: Locked screen time shouldn't count as usage time


    If the computer is locked, my child isn't using it, and it shouldn't count as screen time.


    He's very young and often forgets to log off. If he locks the screen and wakes up in the morning, his time is already used up for the day.

    :)
     
    netdragon2010, May 16, 2020
    #1
  2. RODGER COOLEY
    Rodger Cooley Win User

    Windows 10 Family Safety: Time limits and screen locking

    I recently set up my son's computer with family safety, and I have him limited to 3 hours of total screen time per weekday. I have told him that when he gets up to go outside, eat, or whatever to lock his computer - but it appears that the time he's away is counting toward his total time as well, which defeats the purpose of screen locking IMO. I've scoured Microsoft and the forums to see if screen lock time counts toward computer time in the family safety feature, but have found absolutely nothing. Does anyone out there know for sure, and if so can you post references?
    Thanks.
     
    Rodger Cooley, May 16, 2020
    #2
  3. NIKHAR_K
    Nikhar_K Win User
    MS Family Screen Time - Locked Screen

    Hi,



    Thank you for writing to Microsoft Community Forums.



    The screen time is based on the active hours on the computer, i.e. the idle time is not counted in the screen time report. When the screen is locked, the screen time is not getting calculated to the original screen time. You can find the information
    in the section Common issues with time limits of the thread
    Troubleshooting family safety features in Windows 10     created by Daniel Strommen [MSFT].



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, May 16, 2020
    #3
  4. RONBDOT
    RonBDot Win User

    Microsoft Family: Locked screen time shouldn't count as usage time

    MS Family Screen Time - Locked Screen

    On some days, MS Family reports more than 9 hours of screen time on my child’s account when I’m confident it should be far less. Does MS Family keep the clock running even when the screen is locked? If so, I suggest you pause the clock when the screen
    is locked.
     
    RonBDot, May 16, 2020
    #4
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Microsoft Family: Locked screen time shouldn't count as usage time

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