Windows 10: Microsoft Family Permissions

My Microsoft Family permissions seem to have become corrupted on one device. I am set up as the Adult and Administrator, but whenever I try to access certain apps such as Photos or Store I get asked to email an Adult and when I do that I get the error below. How can I reset the settings on this device WIndows 10 Pro; 2004 Update




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Microsoft Family spurious "ask for permission" message

Thank you for your reply.



I'm sorry to hear that you are facing the issue again.



Just to narrow down the issue, I suggest you to
follow the methods mentioned below.

Method 1

1. Login to
   https://account.microsoft.com/family/ with the Microsoft Account and check if it says Adult/child account.
   
2. After checking the credentials, see if it is part of a family then remove it from the family group and check the status of the issue.
   

If the issue still persists, refer method 2.



Method 2

I suggest you to create a new user profile in Windows 10 and check the status of the issue.

Refer the article Create a local user or administrator account
in Windows 10 for the steps.



Regards,

Muralidhar

Microsoft Community Moderator

 

Still need permission even though i am not in a family group

• I am not getting any error messages
• I've just started experiencing these issues, because I haven't log into my Microsoft account since I had my Xbox 360 and made a parental account which I own. Anyways I bought a pc the other day and when I saw that my main account was listed as a child's
  account I exited the family in that account and I yet require permission from an adult account. Besides leaving the family I don't remember making any prior change.
• Well I joined the family group again and try to give my self permission on the adult account but didn't understand what steps to take so, I left the family group again, but this time I made my account an adult account, but I still required permission.

 

Ask for Permission - Google Chrome

Hi Julian,

The issue regarding the permission when you're trying to use the different browser is because of the settings on
Family and Safety. To resolve your concern, we suggest that you check if the account that you are using is already removed to the
Family list. To remove your account to the Family, you may follow the steps below:

• Use the Adult account to log in using this link.
• Click on the Family tab.
• On the account that you want to remove, click More > Remove from family.
• Then click Remove to confirm.

Let us know if the suggestion works for you.