Windows 10: Microsoft family problem

Discus and support Microsoft family problem in User Accounts and Family Safety to solve the problem; I remove one account from my account's family as a child, but it cause a problem to "Child" laptop. Now, the laptop account is having a restriction... Discussion in 'User Accounts and Family Safety' started by KimmoRöntynen, Dec 16, 2018.

  1. Microsoft family problem


    I remove one account from my account's family as a child, but it cause a problem to "Child" laptop.

    Now, the laptop account is having a restriction which close the account at 00:00 in every night??????

    This child account hasn't have any time limits for usage previously????????

    I re-connect the account and check the restrictions => no restriction??????

    Now, I don't know how to remove this "new teasing feature" from the child account!


    Kimmo

    :)
     
    KimmoRöntynen, Dec 16, 2018
    #1

  2. Microsoft Family

    Hi,

    It could be because of the settings on the Family and Safety feature or the account you're using is added to a Family. With that being said, we suggest that you check if the account that you are using is a part of the
    Family list. To check on it, go to Cortana
    and search for Family Options.



    To remove your account to the Family, you may follow the steps below:

    • Use the Adult account to log in using this link.
    • Click on the Family tab.
    • On the account that you want to remove, click More > Remove from family.
    • Then click Remove to confirm.

    Let us know how it goes and feel free to get back to us if you need further assistance.
     
    PreciousLeb, Dec 16, 2018
    #2
  3. Gino Des Win User
    Microsoft Family blocking youtube and google

    To help us pinpoint the root cause of the issue, we would like to know if you also experience the issue with other Google websites? (Gmail, Google Maps, etc.)

    Kindly also try to use a new InPrivate window and try to visit YouTube and Google again. Follow the steps below:

    • Open Edge.
    • Click on the three dots icon on the upper-right part of the screen.
    • Click New InPrivate window.

    We also suggest that you use the Feedback Hub to help us make Windows and Microsoft Family better. You can provide feedback about Microsoft Family by sharing your suggestions or problems.

    You can access the Feedback Hub by clicking on Windows Feedback on the app list. You can also type
    Windows Feedback on Cortana.

    Keep us posted on the status of the issue.
     
    Gino Des, Dec 16, 2018
    #3
  4. Carlo Fer Win User

    Microsoft family problem

    Microsoft family blocking chrome

    Hello
    MayceHoag,


    To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:


    Make sure you're signed in with your Microsoft account to
    account.microsoft.com/family
    .

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.
     
    Carlo Fer, Dec 16, 2018
    #4
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Microsoft family problem

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