Windows 10: Microsoft Family restrictions causing startup issues.

Upon restart, Microsoft Family service refuses to load properly on child's PC Win 10. Window appears to load/reload constantly flashing rapidly in upper left screen corner and prevents loading even of task manager to see what might be going on.


Seems to occur after child's time runs out and parent has granted extra time or adjusted screen or app time from mobile or other PC.


Eventually, the PC will boot fine, but this seems to be happening multiple times weekly.

:)

 

Family restrictions on adult account

Hello Erik,

There are several reasons for this issue to happen. if you’re sure that your account should not be included in a family restriction, we suggest that you check the below articles:

• Turn off family settings in Windows 10
• How do I turn off family features?

These articles contain steps that you can perform to help you resolve your issue.

Keep us updated with the results.

 

Microsoft family restrictions

Hi,

You actually need your parent to turn off any restrictions on your account. I'm afraid you need to get yourself back to your family temporarily. These are the instructions for an adult account.

• Go to account.microsoft.com/family and sign in with your Microsoft account.
• To remove a child, find their name, then select Content restrictions. Turn off any settings you may have enabled. Then go back to your family’s page, find the child’s name again, and select More options > Remove
  from family.
• If you want to remove a child because they’re now an adult, or if an adult account has been misclassified as a child account, they’ll need to verify
  their account.

I personally think you should be good without doing the third step, but I can't give you a guarantee.

Hope it does the trick. In case of any issues, I'm happy to help you more when needed. If it worked, please mark the answer as helpful.

 

Took my device off and account off family features but still getting restrictions.

Hi,



Thank you for writing to Microsoft Community Forums.



This can be if the family features were not updated/synced on your computer. Refer the below mentioned methods and check with the issue.



Method 1: Family Safety troubleshooter: Run the

Family Safety troubleshooter and check the status. This will detect and resolve some common issues with family safety.



Method 2: Verify the Microsoft account from settings.



Before verifying the Microsoft account on your computer, please sign out from the account and sign in back. Then follow the steps mentioned below to verify the Microsoft account.

• Press Windows logo key + I to open Settings.
  
• Click on Accounts.
  
• Under Your Info, if you see verify your account. Then I suggest you to verify your Microsoft account and check with the issue.
  

Method 3: Re-adding the account. You can add the account once again to Microsoft family and then remove all the restrictions. Once all the restrictions are removed, you can remove the account
from Microsoft Family.



Hope it helps.



Regards,

Noor Azam S

Microsoft Community - Moderator