Windows 10: Microsoft Family Safety: Cannot accept invitation and it goes into a loop

I wanted to put some limits on my son's screen time. I thought Microsoft Family Safety would be the solution.Problem: My son nor I cannot accept the invitaion.Description of what is happening:My son didn't even have a Microsoft account on his desktop, so I created a Microsoft account for him.On the same desktop, I created my Microsoft account.With my Microsoft account, I logged into Microsoft Family Safety and sent an invitation to my son.--- the loop begins---He received the invitation in his Outlook inbox, clicked accept.He was sent to the Microsoft Family Safety screen. Clicking "Accept Now

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Microsoft Account Invitation Email Not Received so Account Still Pending.

Hi Aldo,



Thank you for posting your query in Microsoft Community.



Can you share few information regarding the issue?

Does both the members log in using their emails?

Are you referring to the invitation to join in Family Safety?

Are you trying to invite the users in family safety, if yes then you need to remove the users who are not receiving the invitation and then re-create the users in the family safety online page.

Go to https://account.microsoft.com/family#/

• 
  Check the user which says invitation has been sent.
  
• 
  Click on remove link.
  
• 
  Select the user with the invitation has been sent message.
  
• 
  Click the add link where you enter the users email address.
  

I suggest you to follow this steps if you are talking about email invitation about family safety.



Hope it helps.

 

Accepted family invites not displayed

I am having the same issue. I can't update my child's info until he accepts the invite (which we have done numerous times) but when the invite is accepted it states nothing can be done until
they accept, they'll join your family.

Microsoft needs to get his figured out because it isn't working and the fix listed in the above response doesn't work just sends you in a downward spiral to frustration town.

 

unable to receive family safety invitation.

Wow, that was totally unhelpful.

Perhaps actually answering the questions would be helpful. The links provided no help.

THE EMAIL THAT IS SUPPOSE TO BE SENT IS NOT GETTING SENT.

It's not in the spam folder. It does not exist. I removed the invite from family safety and I invite again. My kid doesn't get the invite, EVER.

Me thinks Microsoft Family Safety needs an enema.